Customer Service Manager
Resume:
Mitchell Fletcher
Godfrey, IL.
********@*****.***
Phone 314-***-****
Objective:
To take over any position I am assigned to and work as a team member to
help the company grow to it’s fullest potential and to provide reliable
customer service.
Employment:
07/2008 - 02/2010
Warehouse/Forklift Driver
Pitney Bowes
Spotter Driver
EarthCity, Mo.
Loading and Unloading Trailers with US Postal equipment, Filling orders
for area postal braches, Scanning product with RF scanners, Incoming
and Outgoing, Making sure all orders were double checked for accuracy.
Inventory with cycle counts every week. Spotting trailers with spotter
truck, 70 - 100 aday. Checking and performing forklift maintance every
morning. Plant Shut down in Feb. 2010
10/2006 - 9/2007
Norandex Reynolds
Warehouse Supervisor
Marland Hieghts/Missouri
To make sure orders went out in a timely manner, Inventory control of
building material, siding, windows, doors. call and make appointments
for delivery, Straight truck driving, Loading curten side truck with
forklift. accept deliveries and check to make sure all material were
receive. Hand out job duties and oversee employees
2/2006 - 9/2006 Order picker
Shell Oil
Order picker
Ofallon/Missouri
Work with a team to receive and pick orders of Oil drums,bottles, and
containers, Making sure orders were filled to customers in a timely
manner,
work overtime to see that it was done. Oil spill clean up, make sure
all safety precautions were taken in the oil clean up process. Unload
and load tractor trailers with pallets of Oil. Double check all orders.
Forklift and Highlift experience.
1985-2005
National Envelope Corp.
Lead Man-Warehouse division Earth
City Missouri
Duties: I was responsible for 30,000 feet of warehouse and all tractor-
trailer loads, unloads and appointments, I took care of all inventory
control by way of AS-400 and JD Edwards software, to meet customer
demands of orders taken from the cutting department. I was flown to
California to set up a new factory (warehouse part) in 2000, I
installed new racking system for inventory and training. In 2002, I was
asked to take a job in the Graphics department due to my experience in
computers. The Graphics department was set up on G4 and G5 Macintosh
system with the Cougar and Panther Operating System. My duties was to
setup a network with all Mac’s, Epson Printers, Epson Scanners and a
Image Center that printed onto a spool of film that was 200ft x 36in.
My responsibilities in this job was to take art work from the
customers, either by mail or e-mail and redo it so that it could be
printed onto their order of envelopes. Many times I had to contact the
customers to ask questions and sometimes redesign their art work if
they needed me too, or come up with new design of my own to help the
customer. Once the art work was ok, I would print out a sample and send
it to them by way of postal mail, to let them see what it would look
like on 24lb paper, they would sign off on it and then I would print it
to my Image Center on a negative. The negative would come out and be
placed on a light table so that I could make sure there were no defects
and that any line screens were printed out correctly. I would then take
it to the Dupont system to burn it to a plate and then the dry washout
system, the plate would be cut to size and then taken to the envelope
machine the order was to run on. I was the only one responsible for
this job 24 hours a day until Sept of 2005 when the plant shut down.
Education:
Riverview Gardens Senior High
St. Louis, Missouri. 1978-1981
Skills:
Laborer, Hazmat Experience
Some Chemical tank clean out expierence
CDL Class A
Striaght Trucks
Route Driving & Coordinating
Graphics, Pre-press, Line screen
Managing Warehouse and Inventories
Clamp Truck and Forklift, Order Picker Experience
Shipping and Receiving
Windows 95,Windows 98 Window XP
Building and Repairing Computers
Installing software on Macintosh and IBM base computers
Networking Macintosh and IBM base computers
Setting up Wireless networks
10 Base T, 100 Base T, Ethernet
FTP (File transfer protocol)
Lexmark, Epson, Dell printers
Routers, Wireless Router, Hubs, Modems
Work Experience
Dates Employed Job Title Company
05/1985 – 09/2005 WarehouseLeadman National
Envelope Corp
2/2006 - 9/2006 Order picker Shell Oil
10/2006 - 9/2007 Warehouse Supervisor Norandex
Reynolds
10/2007 - 01/2008 Student Training for
CDL
07/2008 - 02/2010 Warehouse laborer Pitney Bowes
Career Info
Current Career Level:
Manager (Leadman/Supervisor of Staff)
Years of relevant work experience: More than 20 Years
Military Service: No
Active Security Clearance: Yes
Work Status: US - I am authorized to work in this country for any
employer.
Desired Type: Employee
Desired Status: Full-time
Job Titles: Warehouse Coordinator, Driver
Industries: Transport and Storage - Materials
Occupations: Logistics/Transportation
Equipment/Forklift/Crane Operation
Hazardous Materials Handling
Locations: US-Illinois
Willing to relocate: No
Willing to travel: Up to 75% travel
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