Project Manager Sales

Darrin Barnes

** ****** ***** ( Matteson, IL **443

abj97q@r.postjobfree.com ( Home: 708-***-**** ( Cell: 708-***-****

Objective: To obtain a position of challenge and opportunity with a

progressive company where my experience and education can contribute to the

success of the organization.

Special Accomplishments

. Implemented and serviced Fortune 1000 and public sector companies

including but not limited to the following; (Wachovia Bank, Chase,

American Bank and Trust, Dominick's Foods (Safeway), Jewel Foods,

Russell Stover's Chocolate, World's Finest Chocolate, Heinz,

Metropolitan Museum of Art, Home Run Inn Pizza, Ace Hardware, Cintas,

Radisson Hotel, Bally's Total Fitness, Catholic Charities, Capgemini,

Warner Music Group, Tyco International, Illinois Secretary of State,

City of Chicago, City of Chicago Municipal Employees Credit Union,

McHenry County of Illinois, State of Idaho Electrical Power Company

and United States Navy Reserve)

. Senior member of conversion team that successfully merged over 1,500

clients in three months that was acquired through a buyout of another

vendor.

. Ranked consistently in top five in quality service and productivity in

Time and Labor division from 1997-2002.

. Reduced ADP Minneapolis Region's two-year-old backlog of $1,000,000 to

$0 in six months.

. Trained employees on Hewitt Associates' first temporary call center

that generated $500,000 in revenue within six months.

. Managed Garda's acquisition of four U.S companies with annual revenue

exceeding $50 million.

. Manage the implementation and the development of Web based software

utilized by the Illinois Secretary of State and the City of Chicago

generating $1 million dollars in annual revenue for Garda.

Highlight of Qualifications

. Twenty two years of servicing and managing clients ranging from small

businesses to Fortune 500 companies.

. Twenty one years of training employees on policies, procedures,

computer applications, and hardware.

. Seventeen years of providing technical support and leadership to

internal and external customers.

. Fourteen years of consulting and implementing Windows-based

applications.

. Proficient with Microsoft Office, Internet, Lotus Notes, Windows

2000/XP/Vista/Windows 7, Share Point 2007, Thin Client Computing,

WebEx, Microsoft Live Meeting, Microsoft Project and Visio.

. Working knowledge of LAN, WAN, Wireless network configurations,

Windows 2000 Server, Citrix, Cisco IP Communicator, Cisco Desktop

Agent, Cisco VPN, AS400, Siebel, and Remedy.

Professional Experience

Garda October 2006 -

Current

Project Manager

. Create, maintain, and document procedures resulting in process

improvements and cost reduction benefits.

. Maintain project controls that accurately reflect completed work

against project plans, schedules, and budgets; ensure user/management

involvement at appropriate milestones.

. Direct operations in executing production tasks according to a

documented schedule ensure that projects meet clients and users

business needs and expectations of quality.

. Identify and mitigate risks in the product development life cycle to

ensure a successful release.

. Provide product demonstration and technical leadership during the pre-

sales phase.

. Analyze and recommend product enhancements and assist in carrying out

the appropriate changes to meet client needs.

. Collaborate with Web Developer to design new product features based on

customer feedback and company objectives.

. Implement, train and provide technical support for 2,800 users

utilizing the Illinois Secretary of State Electronic License Plate

Sticker System and City of Chicago Electronic Window Sticker program.

. Serve as a System Administrator supporting 7,000 users across the

United States.

. Order new equipment, track, and document IT Assets exceeding $400,000

through Alloy Software.

. Develop and cultivate relationship with IT Vendors (i.e. CDW, Wyse

Technologies, Dell, Nextel and Canon)

Page 2 - Darrin Barnes Resume

Hewitt Associates April 2004 -

October 2006

System Analyst

. Responsible for keeping project on schedule and on budget. Check for

scope changes and adjust resources and deadlines accordingly.

. Build a schedule that allowed enough time for each stage of the

process: design, development, testing, migration, and contingencies.

. Served as primary link between the members of the project team, other

teams, and internal client.

. Estimated the tasks and resources required to design, build, and test

the application code and User Interface components.

. Conducted a needs analysis based on feedback from client teams and

user interviews within the aligned business area and practice

leadership group.

. Configured system and conduct unit testing according to client

requirements.

. Acted an expert resource on system functionality and approach,

including solving systems operations issues, performance initiatives.

. Coached team members technically, about the firm, workflow, and

processes.

Automatic Data Processing Inc. (ADP) July 2000 -

May 2003

Implementation Consultant II

. Developed strong working relationships with key decision makers,

peers, and clients to understand their business objectives and

practices, and ensure effective coordination in delivery of technology

services to clients.

. Acted as liaison between all operating units for projects that crossed

departmental lines.

. Managed scope, resources, hours, and budget associated with each

project.

. Served as main point of contact for client(s), Sales, Client Service,

Technical Support, and Product Development.

. Monitored system during client conversion process to ensure accuracy

and client satisfaction.

. Implemented and managed the installation of ADP's Time and Labor

Management system.

. Consulted clients on system configuration, industry specific features,

system processes, and procedures.

. Collaborated with clients to identify training needs and developed

custom training programs where needed.

. Served as Pre-Sales Consultant supporting the sales effort across ADP

National Accounts Divison

. Recognized as Product Champion for ADP's electronic timesheet product,

e-Timesheet.

Senior Implementation Consultant March 1996 -

June 2000

. Facilitated the installation and trained new clients on e-Time

(Kronos) and PC Payroll for Windows software.

. Provided onsite technical support to ADP Minneapolis region. Serviced

accounts in Minnesota, South Dakota and Iowa while continuing to

provide quality service to 50 assigned Chicago accounts.

. Assisted Sales Department with product recommendation and proposals.

. Served as Pre-Sales Consultant to ADP Minneapolis Sales Department

from July 1998 - December 1999.

. Trained new Implementation Consultants with configurations and

assisted with client needs.

Account Representative March 1993 -

February 1996

. Managed and serviced 282 clients with an annual billing of

$1,022,000.00.

. Provided trouble-shooting for customers experiencing computer

difficulty

. Developed coding system to assist in the implementation of company

benefits.

. Mentored and trained new Account Representatives on procedures, report

generation, and complex client issues.

Education

DeVry University - Tinley Park, IL

Bachelor of Science in Telecommunications Management

June 2003

References

Available upon request

Contact this candidate