Erin Drury
Belmont University
Bachelor of Business
Administration
Director of Operations and Client Relations
Advocate Marketing and Print
March 2010-September 2010
Nashville, TN
- Ran day to day operations including job initiation, job queue flow,
proper execution of jobs, outsourced production, delivery times, ordering
supplies and strategic forecasting of goods such as paper, binding
materials, finishing items and services
- Created work-flow processes to make the organization's processes more
efficient, ergonomic and cost saving
- In charge of retention and consultation for roughly 200+ repeat clients
on pricing, paper type, finishing options, file specifications, etc to make
sure their expectations are met
- Managed and supervises press room, Post-production and Prepress
departments and all associated staff
- Consulted with the Director of Marketing on internal AdWords campaigns,
Google map listings and website optimization
- Worked with programmer from HP to implement and maintain a software
program for online print ordering
Customer Care Manager/Consultant
Acuity Marketing Communication, Inc.
March 2007-March 2010
Franklin, TN
- Initiated and enhanced print and web marketing strategies through
consultations with clients including media planning, design coordination,
content development and website development
- Developed and maintained all client-approved strategies including SEO,
Google AdWords, Google Analytics, Facebook, LinkedIn, Twitter, blogging as
well as print media
- Managed timetables, budgets and reporting for all client-approved
implementations
- Worked with Accounting Department to process billing for clients
- Served as primary technical support contact for a national contest,
including working in MySQL databases to troubleshoot and fix problems,
helping users with email issues and browser-based problems and testing new
program features
- Consulted with the head of each contest to develop a scope and timeline
for system enhancements
- Set up and hosted training sessions for participating contest
coordinators
- Worked with Senior Web Programmer to improve the ergonomics and
efficiency of the system
- Wrote and updated contest system support documents, which required HTML
and content management system knowledge to post online
Marketing Coordinator
The A Group Marketing and Media May 2005-
August 2005(internship)
Brentwood, TN June
2006-February 2007
- Coordinated marketing implementations such as formulating and art
directing all print and web media for clients
- Managed several accounts for an array of clients such as churches,
ministries, Christian musicians, publishers and small businesses
- Collaborated with in-house programmers to update client websites
- Performed press checks on all printed material
- Handled office management duties such as filing, answering phones and
ordering office supplies
Marketing Coordinator
Jenisys Engineered Products Corporate Headquarters
December 2005-June 2006
Goodlettsville, TN
- Coordinated and implemented marketing communications including public
relations, event management and advertising
- Organized the preparation of proposals and presentations using marketing
resource materials such as brochures, data, slides, photographs and reports
- Prepared status reports on marketing efforts. Worked with Accounting
Department to process customers' marketing credits
- Organized office and filed paperwork. Typed up documents, created Excel
files and PowerPoint presentations for the Vice President of Marketing
- Assisted with organizing and setting up booths at trade shows
Volunteer Work
Organizer/race day volunteer -- Country Music Marathon
Tutor/mentor for elementary students -- A.S.P.I.R.E. Mentor Program
Booth volunteer/fundraiser/participant -- Race for the Cure