Customer Service Assistant

Location:

Posted:

October 04, 2010

Jessica Ervin

*******@*****.***

OBJECTIVE

To obtain a challenging and rewarding position that will utilize

my skills, training and experience within the criminal justice

field

EDUCATION

2008-2010 ITT Technical Institute Lexington, Kentucky

. Associates degree, Criminal justice

. Expected graduation date September 24th 2010

SKILLS & RELATED COURSES

. Microsoft Word, Excel and PowerPoint

. Cyber law 1 certificate

. FEMA IS-00100.a ICS-100 incident command system certificate

. FEMA IS-0020.a ICS-200 initial action incidents certificate

. CPR Certificate

EXPERIENCE

2008- present Lords legacy Lexington, Kentucky

Community living service worker

. Work with people with physical and mental disabilities

. We provide for the individual to live full lives within their own

community

. Help them reach goals set for them

. Do daily notes on there progress or non progress

. Monthy summary over each persons month of service

2006- 2009 Lexington, Kentucky

Cashier

. Handled money

. Assisted with customer service

. Stocked store

2007-2008 Big Blue Bird early learning center Lexington,

Kentucky

Assistant teacher

. Designed lesson plans for children

REFERENCES

Killie Frakes professor 859-***-**** *******@***-****.***

Lauren Norwood Director at Lords Legacy 859-***-****

Jennifer Scutchfield Criminal justice Chair at Itt-tech 859-***-****

************@***-****.***

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