Customer Service Manager

AMY M. TARIN

**** ****** ***. ***.**

Sacramento, Ca. 95821

916-***-****

abj92v@r.postjobfree.com

Profile

I am an honest, reliable and hard working individual. I have the

ambition to succeed and excel in any working environment. I am

a team player that also works well independently. I am a multi-

task person working the best in a fast paced environment. I

would be an asset to any company.

Qualifications

I possess over 18 years of experience in customer service oriented jobs,

over 3 years of managerial skills and over 10 years of cash handling

experience.

Education

Fort Belvoir Adult Education Fort Belvoir, Va. High School

Diploma

Work Experience

DHL Worldwide Express, Operations Agent/ Dispatcher, Aug.

2003- Feb.2009

Dispatch, customer service, sales and operational support

for service centers, preparing

and submitting manifests, processing export documentation,

correcting distressed

shipments, data entry, researching lost and stolen shipments.

Airborne Express, Customer Service Representative, May 2001-

Aug. 2003

Customer service, data entry, problem solving, locating lost

shipments.

Dollar Financial Group, Branch Manager, June 1999- March 2001

Processing payday loans, data entry, balancing of cash flow in

store and teller drawers, cash

handling, supervising and training employees, preparing

weekly schedules, organizing and

distributing bi-weekly payroll, marketing branch location via

phone and USPS, collections and

loss prevention, meeting and exceeding monthly goals.

EZ Corporation, Branch Manager, April 1998- June 1999

Check cashing, cash handling and money order sales, jewelry

sales and jewelry pawns,

processing payday loans, balancing of cash flow in store and

teller drawers, inventory control,

collections and loss prevention, supervising, training and

evaluating employees,

involved with the hiring and termination process, preparing

weekly schedules

Dollar Financial Group, Assistant Manager, June 1991- April 1998

Check cashing, cash handling and money order sales,

balancing cash flow in store and teller

drawers, training employees, data entry, loss prevention,

customer service.

Additional Skills

Ability to prioritize responsibilities and duties, know how to

delegate responsibilities if necessary, work well with

management, fellow employees and the public.

References

Available upon request

Contact this candidate