Real Estate Manager

Lori Korwek Thomas

*** ***** ****** . *******, ******** 60607

Telephone 312-***-****

******@*****.***

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PROFILE

Real estate professional with diverse, commercial real estate experience in

management and leasing focused to achieve desired results for all parties

in the business transaction.

PROFESSIONAL EXPERIENCE

Cullinan Properties, Ltd December 2008 . January 2010

Commercial real estate company, regional office, Burr Ridge, Illinois

Manage real estate portfolio consisting of office, retail, and industrial

property that includes the day-to-day management and long-term objectives

for the property including exploring disposition opportunities. Key

accomplishments include:

. Establishing rent relief standard for distressed retail tenants,

which included evaluating occupancy ratio, analyzing tenant's

operating budget and enhanced marketing budget and defining

options to extend lease after rent relief was approved by

ownership.

. Drafting lease amendments to extend leases, amend common area

maintenance or real estate tax assessments.

. Maintaining tenant exclusives contained within leases to

quantify potential tenants or determine if other remedies were

required to obtain new tenants.

. Negotiating short-term leasing for temporary tenants that are

consistent with market rate and ownership objectives.

. Bidding capital projects for building that included HVAC

(reduced projected costs by 15%), roof replacement (reduced

projected costs by 10%), and tuck pointing/masonry repairs.

KTG, Red Rock Capital Realty, LLC June 2007 . December 2008

National commercial real estate firm/development company, Chicago, Illinois

Communicate with lending institutions, attorneys, real estate brokers

regarding acquisition of real estate, trouble shoot acquisition issues, and

manage commercial real estate located throughout US. Key accomplishments

include:

. Providing support to leasing teams to assist with ownership

goals.

. Managing three (3) commercial office buildings in Illinois,

Ohio, and Florida.

. Addressing day-to-day property management activities such as

delinquent rent collection, drafting RFP's, preparing detailed

budget and monthly narrative for discrepancies.

. Increasing real estate value through leasing objectives, tenant

perception, and improving NOL.

. Leveraging volume to obtain best pricing for service contracts

for nationally managed real estate.

. Hiring on-site employees to facilitate ownership's objectives.

Heidrick & Struggles, Inc. March 2005 . May 2007

Global, executive recruiting firm, Corporate Headquarters, Chicago,

Illinois

Provide strategic cost cutting initiatives, for corporate office and 20

North American offices, which include office leasing/landlord liaison,

leasehold renovation projects, beverage service, office supply, document

storage/destruction, overnight courier, and postage meters. Key

accomplishments include:

. Negotiated complex lease with Sears Tower to return portion of

office space to landlord, extend lease, and market rate for

tenant improvement allowance.

. Implemented document destruction services for 20 North American

offices that provided 10% discounted pricing due to negotiated

national contract.

. Enhanced national office supply national contract by negotiating

paper contract with vendor to stabilize pricing and suspend

future increases during contract term.

. Acclimated new offices from acquisition to procurement

initiatives, provided our brand to location (including signage,

stationery), and organized introduction of new firm members to

key corporate headquarter staff.

. Established facility management standards for 20 North American

offices that included cost saving measures via energy efficient

lamping, apply economies of scale for construction projects, and

national housekeeping services.

CBRE June 2004 . March 2005

Chicago's largest commercial real estate management company, Chicago

Illinois

Assistant Real Estate Manager - Sears Tower (ST)

Assist new ownership and management team with the transition of ST while

effectively multi-tasking a myriad of tasks in a fast paced environment.

Draft, implement and initiate plan to bid all service contacts that

included drafting request for proposal (RFP's) for the building service

contracts (over 25 individual contracts) from janitorial to summer concert

program with the immediate objective to enhance building services/amenities

and achieve most effective pricing.

Evaluate property objectives to create timely delivery of scheduled

projects such as budget, tenant relations initiatives, etc. Execute tenant

events within budgetary guidelines to enhance tenant's perception of new

ownership/management. Report to Director of Sears Tower. Key

accomplishments include:

. Seamless transition with new management company that allowed

tenants to receive excellent customer service during complex

transition.

. Creation of weekly newsletter to enhance communication and win

tenant's confidence.

. Execution of tenant events that created an opportunity to

introduce new management team members to tenant contacts to

build solid relationships within management team. The events

were completed well under budget due to a strict adherence to

strategic plan and the events were flawlessly executed with

tremendous positive feedback from tenants.

. Retained janitorial supply savings of 10% by requiring service

provider to adhere to previous management company's contract and

saved 4.3% in uniform costs by establishing contract with a CBRE

preferred vendor.

TRIZEC PROPERTIES, Inc. June 2001 . June 2004

One of the nation's largest public real estate companies, Chicago, Illinois

Tenant Advocate - Sears Tower (ST)

Key player on leadership team of the Sears Tower. Liaison between ST

Management and tenants. Troubleshoot and problem-solve impending tenant

issues for blue chip clients like Ernst & Young and Chubb Insurance (as

well as 63 others). Experience addressing and facility service issues such

as solving operational and security issues, rent collection problems,

tenant misperceptions of property, etc. Solely accountable for relationship

development as measured by tenant retention. Regularly attend City of

Chicago urban development planning and zoning meetings to obtain

information relevant to building and tenants. Manage budget of $118K to

cover all tenant marketing tactics including events, direct and broad

communication report to General Manager and Assistant GM of Sears Tower.

Key accomplishments include:

. Initiated review of existing vendor contracts. Conducted audit

and evaluated assigned contracts in context of competitive

pricing and deliverables. Decrease expenses 8.5% without

compromising on quality of service for tenants as indicated by

tenant feedback.

. Managed and market executive garage. Challenged to increase

occupancy. Identified business problem and how to solve it.

Implemented marketing strategy of increasing awareness among

most likely prospects. Results included a 12% increase in garage

contracts.

. Created template for internal marketing programs with goal of

firmly establishing positive relationships with key tenants.

Intensely focused on tentative clients with events,

entertainment and gold standard service. Orient new tenants to

building. Continually meet with existing tenants and their

employee action groups to discuss enhancing the commercial

property environment.

DRAPER AND KRAMER, INC. May 1998 . June 2001

Top tier residential management company, Chicago, Illinois

Property Manager- Residential Condominium Association

Operated high-end condominium building. Managed every financial and

operational element of building including evaluating and hiring vendors,

developing monthly financial statements, forecasting capital needs, taxes,

payroll and other annual expenses. Created annual budget and monthly

variance report. Created template for all building management job

descriptions then hired and trained staff accordingly. Key accomplishments

include:

. Decreased operating expenses by 10% in one year without

compromising quality standards.

. Identified shortfalls in accounts receivable and cash collection

procedures. Increased accounts receivable by 3% in one year and

increased revenue by 6.5% in one year by implementing aggressive

collection process.

. Created team environment by encouraging entire staff to work

together by establishing monthly round table staff meeting

PM COMMUNITY SPECIALISTS September 1993 . June 1998

Top tier residential management company, Chicago, Illinois

Assistant Property Manager - Residential Condominium Association

Handled all day to day accounting and operations issues. Created annual

budget. Facilitated all accounts receivable/payable transactions. Developed

monthly financial statements. Drafted orientation packet materials and

conducted orientation meetings for new residents. Established building

standards for contractors, construction, and other out-sourced work.

COMMERCIAL AND INDUSTRIAL MANAGEMENT August 1992 . September 1993

Staff Accountant

Prepared monthly financial statements for broad client base. Accounting

expertise developed for industries including commercial real estate

development, manufacturing and restaurant.

EDUCATION

PURDUE UNIVERSITY 1984 . 1989

BS - Business Administration with focus on accounting

References available upon request

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