Customer Service Sales

Career Objective: To obtain a pharmaceutical sales representative position

that utilizes my experience in personal selling and relationship and

customer service management.

SALES AND MARKETING BACKGROUND

With at least two years of marketing, personal selling, and customer

service experience, I understand the power of delivering maximum value to a

clients buying experience. An innate entrepreneur with a proven track

record of consistently meeting and exceeding sales goals. Skilled in

building strong business relationships for a long-term sustainable

competitive advantage. Highly self-motivated and ambitious with excellent

interpersonal communication, presentation, and customer relationship

management skills.

EDUCATION

Seattle University Seattle,

WA 2005 - 2009

BA, Business Administration - Major: Marketing / Cumulative GPA: 3.3

* In Personal Selling MKTG-491 course, earned the highest midterm exam,

final exam, and final sales presentation grade in the entire class.

* Earned a total of 18 music credits and active in three professional

choirs.

Landmark Education Seattle, WA November

2006 - June 2007

Graduate, The Landmark Forum & Ten-Week Seminar Series.

"I have yet to see anything else that has such a positive impact on

people's ability to relate, communicate, and perform as Landmark." -Paul

Fireman, Chairman and CEO, Reebok

PROFESSIONAL EXPERIENCE

Nordstrom Bellevue, WA August

15, 2009 - Present

Salesperson, Salon/Designer Shoes

* Achieved "Top Tier" Club in 2010 - awarded to the top 1% of salespeople

in the company who exceed quarterly sales volume goals.

* Ending as #2 Salesperson YTD on Department Productivity Sales Report in

2009 behind an 18 year top seller and ahead of four veterans with 12 to 26

years in Salon Shoes Bellevue.

* Moved up the schedule during every re-ranking and performance evaluation

period. Re-ranked three spots (the maximum allowed at one time) up the

schedule during very first evaluation.

Nordstrom - Management & Sales Internship

Bellevue, WA Summer 2009

Intern, Salon/Designer Shoes

As one of the 80 interns selected out of 600+ applicants, I gained hands-on

experience in the world of personal selling, customer service, and

merchandising. I acquired valuable experience in management, going through

a robust selling and customer service training program, and being mentored

by the best salespeople in the company:

* Successfully managing 10 salespeople with half having more than 12 years

in the department (one of the largest volume floors in the entire company

producing over $7 million annually).

* One of the top performing interns in the store with the highest sales per

hour metrics.

Mauna Lani Bay Hotel & Bungalows - AAA Five Diamond Waikoloa, HI October

2007 - April 2008

Front Desk Agent

* #1 in total YTD # of Upsells and #1 in total YTD # of Room Nights, out of

17 agents.

REFERENCES - available upon request

Contact this candidate