Assistant Customer

*** * ***** *****

street apt*d 646-***-****,

New York, NY E-mail

***** abj8z6@r.postjobfree.com

LaKisha Crawford

Summary A focused, determined and out of the box thinker

who works well in a team structure looking to

contribute all of her talents towards a focused

goal.

Work experience 8/2007- 12/2008 Castel Enterprises New York, NY

Admin Assistant/ CSR

Handled & kept a constant pace of 900 customer

invoices on a monthly basis in Castel database

which contributed to the corporate monthly goal of

$50,000 to $75,000 in revenue. Prepared the new

customer invoices and processed incoming returns.

Composed and distributed inter-departmental

memorandums (e-mail, documentary and voice)

ensuring timely delivery and receipt of important

information while at the time maintaining

confidentiality. Tracked shipments via DHL from the

company manufacturers in Europe to clients in the

U.S. Organized, sorted and assigned mail

distribution for all the employees.

1/2006-7/2006 Affinity Direct Englewood Cliffs, NJ

Senior Loan Specialist

Responsible for inbound and outbound calls to and

from students wishing to consolidate their loans.

Prepared and processed consolidation applications.

Called students to obtain information that was

missing from their application.

1/2004-1/2006 Argent Mortgage White Plains, NY

Underwriter

Reviewed financial statements, credit reports, and

applicable ratios (i.e. Debt ratios, loan-to-value)

to determine if applicant should be approved for

the loan. Ensured that documents are consistent and

uphold to company and industry guidelines.

Performed compliance reviews and assisting with

re-negotiations of loans based on lending

guidelines. Contacted brokers to gather information

to make appropriate decisions and explain rationale

behind credit decision. Maintained and exceeded

the goal of underwriting 100 loans a month. Also

worked as a Closer/Funder.

6/2001-9/2003 Harlem Youth Enrichment Center New

York, NY

Assistant Director

Responsible for staff support and development,

support for daily program operations, oversight of

curriculum and program planning. Conducted

orientation sessions for students, parents and

staff. Acted as liaison between staff and parents.

Worked as Program directors right hand. Also worked

as a group leader for a year.

Education 8/2000-6/2003 Hofstra University Hempstead, NY

B.A Psychology

Acquired a paralegal certificate on the Dean's list

from Kaplan University December 2009

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