Customer Service High School

Da’Sharee Collins

**** ******** ******

Memphis, TN. 38141

662-***-****

abj8xz@r.postjobfree.com

SKILLS PROFILE

• Retail, hospital and home infusion experience

• Ability to respect confidentiality of patient and company data

• Extensive knowledge of medical terminology

• Knowledge of computer operations

• Knowledge of medication brand and generic names;

• Knowledge of insurance and third-party payment systems

• Microsoft word, excel, power point and project

• Knowledge of ICD 9 codes, ICD 10 codes, 1500 form

• Medicaid, Medicare and Commercial insurance billing experience

• Lawson software, Cerner Dolphin, Powerchart, Pharmnet, Medi-Dose, Script Pro

EMPLOYMENT HISTORY

Pharmedium Healthcare Corp.

March 2009 – Present

Certified Pharmacy Technician/Compounding Specialist/Customer Service

• Assist the pharmacist, under direct supervision, in the practice of pharmacy, in

accordance with local, state, federal, and company regulations;

• Assist the pharmacist with filling and labeling prescriptions;

• Prepare the pharmacy inventory;

• Purchase pharmacy medication and supplies

• Screen telephone calls for the pharmacist;

• Communicate with agents and/or hospital reps to obtain orders and authorization for business;

• Compound oral and IV solutions, ointments, and creams;

• Prepackage bulk medications;

• Maintain an awareness of developments in the community and pharmaceutical fields that

relate to job responsibilities and integrate them into practice;

• Training new employees;

• Assist other pharmacy technicians;

• Prepare IV’s, TPN’s and other intravenous and sub-Q medication

Excelle RX (Hospice Pharmacia)

Nov 2004 - Feb 2009

Certified Pharmacy Technician/Reimbursement Specialist

• Assist the pharmacist, under direct supervision, in the practice of pharmacy, in accordance

with local, state, federal, and company regulations;

• Assists in the facilitation of the adjudication of outpatient pharmacy prescription benefits

• Assist in training new employees

• Verifies patient insurance coverage

• Adjusts/corrects claim information to maximize prescription reimbursement

• Maintain an awareness of developments in the community and pharmaceutical fields that

relate to job responsibilities and integrate them into practice;

• Interacts with insurance payers’ to maximize reimbursement for outpatient parenterals

• Acts as the contact person for CNS to help coordinate discharge planning for home

infusion

• Develops and maintain current working procedures related to the pharmacy billing

process

• Develops and implements quality improvement projects

• Develops written procedures for pharmacy billing process

• Assists in the development and enforcement of policies and procedures that promote cost,

effective appropriate and safe medication use

• Review charges from affiliate hospitals and outside home infusion vendors

• Manage home infusion billing

• Create and maintain spreadsheets for monthly infusion charges

. IV preparations

. Assist the pharmacist, in the practice of pharmacy, in accordance with local, state, federal, and company

regulations

. Assist pharmacist in practicing palliative care for hospice patients or for patienta afflicted with chronic non-

malignant pain syndromes in our Pharmaceutical Care Support Center

Sanders Vital Care Pharmacy

Jan 1998- Feb 2003

Certified Pharmacy Technician/Buyer

• Assist patients who are dropping off or picking up prescription orders;

• Enter prescription orders into the computer;

• Create and update patient’s health and insurance information in the computer;

• Assist the pharmacist, under direct supervision, in the practice of pharmacy, in

accordance with local, state, federal, and company regulations;

• Communicate with insurance carriers to obtain payment for prescription claims;

• At point of sale, verify that customer receives correct prescription(s);

• Assist the pharmacist with filling and labeling prescriptions;

• Prepare the pharmacy inventory;

• Purchase pharmacy medication and supplies

• Screen telephone calls for the pharmacist;

• Communicate with prescribers and their agents to obtain refill authorization;

• Compound oral solutions, ointments, and creams;

• Prepackage bulk medications;

• Maintain an awareness of developments in the community and pharmaceutical fields that

relate to job responsibilities and integrate them into practice;

• Assist in training new employees;

• Assist other pharmacy technicians;

• Prepare IV’s, TPN’s and other intravenous and sub-q medication

• Manage home infusion billing

• Create and maintain spreadsheets for monthly infusion charges

EDUCATION

Leland High School, Leland, MS

Diploma

High School

Delta State University, Cleveland, MS

Other

Pre-Pharmacy

Southwest Tennessee Community College

Associates’ Degree, Nursing

In progress

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