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Customer Service Sales

Location:
Essex, MD, 21221
Posted:
August 28, 2010

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Resume:

Michael Anderson

* ***** *****

Essex, MD *****

410-***-****

Responsible for all production control activities for

Manufacturing and Packaging.

Summary

Accomplished Management Professional with 20 years of experience in the

manufacturing industry.

. Manage service and inventory levels

. Working knowledge of MRP, MPS, CRP.

. Master Production Scheduler and Planner.

. Develop master schedule customer orders based on sales forecast.

. Capacity planning and line scheduling

. Inventory Cost Reduction (WIP & slowing moving product stock and raw

materials.

. Forecast Production by plant location demand.

. Team Building and Customer Service support.

. Master Schedule and Sales Projections based on trends and history.

. Computer skills (MS word, Excel, Power Point, Project.

. Scheduling experience in build-to-stock and make to stock

environment.

. Supervisory experience, and logistics knowledge

History of continuous advancement to positions of greater

responsibility as a result of excellent job performance.

Professional Experience

Vanns Spices January 2010 -

present

Manufacture of specialty custom blends and private label spices.

Woodlawn Maryland 21207

Production Supervisor / Production scheduler - Manage a team of 20

associates.

. Responsible for planning, coordinating, and executing activities

involving the scheduling and release of production orders to the plant. The

requisitioning of raw material and packaging components.

. Provide leadership and direction to the dry blending and the packaging

departments.

. Conduct daily production meeting to discuss customer order report.

. Responsible for reconciliation of finished product & WIP inventory.

. Materials Management development/start up.

. Cross functionally working with MFG, QA, Customer service, Sales,

Purchasing, Production, etc.

Nutramax Laboratories Inc. Edgewood, MD 21040

2002 - July 21, 2009

Manufacture of Nutraceuticals and Pharmaceuticals products

Master Planner / Scheduler & Materials Management Supervisor - lead a team

of ten associates.

. Challenged to Master Plan & Schedule over $100 million annual plans for

manufacturing and packaging nutraceutical and pharmaceutical products.

. Implemented materials replenishment system (MRP) to regulate and control

ordering and overstock of materials.

. Employed Navision system to establish on hand quantity of raw materials,

components and finished products.

. Conducted daily meetings to identify and resolve order and delivery

issues to accommodate customer requests.

. Generated communication channel with corporate personnel through

development of a bi-weekly meeting for tracking on time deliveries and

delays to the production schedule.

. Managed and trained staff of inventory specialist, Short Range Planners,

and Material expediters.

. Managed sales verses forecast report for evaluating forecast performance.

. Level loaded the plant capacity and manpower based on the forecast,

sales, and customer order patterns.

. Campaigning of the proper product mix to reduce detail cleaning,

changeover, and set up time.

McCormick & Company 11100 McCormick Rd. Hunt Valley, 1998

Maryland 21031 -September 16, 2002

Master Scheduler / Planner

.Supported the materials management team in effectively organizing the

plant capacity for the purpose of manufacturing and packaging finished

product to meet on time deliveries for the customer demands.

. Responsible for master scheduling all dry seasoning production and some

liquid production at the Hunt Valley plant.

. Primary focus was to master plan and schedule product based on the

requirements of the forecast marketing plan.

. Recommended changes to the forecast when there was a major variance to

product sales.

. Responsible for maximum customer service, Minimum inventory investment,

and efficient plant operation.

. Managed Short Range Planners.

. Working relationship with the following departments: Purchasing,

Manufacturing, Quality Control, Inventory control, and upper management.

Conducted daily meetings to discuss product status.

Quest International, Owings Mills, MD 1992 - 1998

Production Planner / Scheduler

Responsible for planning and scheduling multiple product lines providing

appropriate inventory stock for customer orders.

. Created a Lotus spreadsheet for posting schedules to the shop floor work

centers.

. Involved in writing the Planning department ISO9000 procedures.

. Improved inventory accuracy from 80% to 97% as a result of initiating a

cycle-count procedure for raw materials and stock.

. Working knowledge of plant equipment used: Liquid tanks, Spray dryer, Dry

blending, Grinding machines, heating kettles, etc.

Quest International, Owings Mills, MD 1990 - 1992

Sample Lab Supervisor

. Managed six sample lab technicians and was responsible for sending

samples to potential customers based on the marketing team request from the

sales division.

Education

Morgan State University - 1980 to 1983 Biology Major -

Changed Major

A.A Degree Materials Management & A.A Degree Science - Graduated May

1995.

aDDITIONAL EXPERIENCE

Jason Pharmaceutical Company, Timonium Maryland - Master Blender -

certified by the company Food Technologist to manufacture and package

dry blend products. 1987 - 1990

Barre National Pharmaceutical, Baltimore Maryland - Chemical Processor

Team Leader. Responsible for overseeing and manufacturing generic

liquid products. 1984 - 1987



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