Post Job Free
Sign in

Customer Service Manager

Location:
Pooler, GA, 31322
Posted:
October 05, 2010

Contact this candidate

Resume:

Raven Denise Favor

*** **** **** ******** #****

Pooler, GA 31322

803-***-****

abj8ub@r.postjobfree.com

Qualifications

Experienced director with strong background in television production,

retail management, and customer service seeking an internship and/or job

with your company to expand my film production and directorial skills.

Education

Associate of Arts, 2001

Spartanburg Methodist College

MVP - Student Support Services (1999)

MVP - Volleyball (2001)

MVP - Theater (2001)

Published in school literary magazine (2001)

Bachelor of Arts, 2004

Lander University

Expo Leader (2002)

Alpha Kappa Alpha Sorority, Inc.

Alpha Phi Omega Theater Honor Fraternity

Photography & Production Experience

Freelance Photographer

Sickle Rayne Productions, Savannah, GA - Since 2009

Yesterday's News/WTOC-TV - morning show band rehearsal and Children's

Miracle Network promo concert photos for promotion on WTOC.com (2009)

Seaport Magazine, Savannah, GA - 94.1 The Beat R&B/Rap Artist Showdown

winner photos (2009)

Acid Clothing, Oglethorpe Mall, Savannah, GA - Advertising posters (2009)

Family, maternity and pet portraits for a variety of clients (references

available)

Promotion Event Assistant & Morning Producer Clear

Channel Radio, Savannah, GA (2010-Present) Vast

Knowledge of Radio Networking and Projects. Effective at organizing local

news, press releases and breaking news. Researching and Booking Guest.

Solid Ability to both operate board while updating website. Participate in

active remotes (on-location promotions for the station and events), Handled

administrative duties (filing, answering phones, coordinating supplies for

remotes)

Edit and Podcast Interviews for Show. Update Social

Networking Sites. Technical: Cool Edit Pro, Profiler, Social Networking

Pages, and Update Admin Sites

Production Assistant & Director

WTOC-TV, Savannah, GA (2007 - 2010)

Direct Mid-Morning Live, THE News at Noon, Tate Law Show and Eye on

Business. Wide range of knowledge of video projects. Effective at

organizing and coordinating camera shots and audio, with solid ability to

both edit and direct.

Maintain excellent working relationships with producers, anchors and

production crew to keep show on pace and seamlessly meet network

programming

Train new hires on audio, camera, Deko and Precis

Create graphics for morning news program

Edit and attach VOSOTs (Voice Over Sound on Tape) for shows

Contribute voiceovers for local commercials

Technical: Adobe Photoshop, Edius, MS Office, WordPerfect, Outlook, Oasis,

AP/ENPS, Studio Floor Camera, Teleprompter, Deko and Precis

Radio Intern

Sunny 103.5, Greenwood, SC (Spring semester 2003)

Wrote public service announcements

Recorded commercial voiceovers using Cool Edit Pro

Created PowerPoint presentations for sales staff

Participate in active remotes (on-location promotions for the station and

events)

Engaged in promotions for Sunny 103.5 morning show

Handled administrative duties (filing, answering phones, coordinating

supplies for remotes)

Management & Customer Service Experience

Assistant Manager

Underground Station, Savannah, GA (2005 - 2009)

Offered two stores to manage (declined the offer in order to more actively

pursue directing and photography)

Direct contact with vendors and home office suppliers

Count down registers, maintain cash balance, and handle deposits of large

sums

Responsible for email communication between store, home office and regional

manager

Sales Associate

The Athlete's Foot, Savannah, GA (2004 - 2005)

Provided excellent customer service and enthusiastic sales initiative

Performed accounting and data entry

Computer & Technical Skills

Adobe Photoshop and Pagemaker, Edius, Oasis, AP/ENPS, studio floor camera,

teleprompter, Deko, Precis, MS Office, Outlook, Works, WordPerfect Cool

Edit Pro, Profiler, Social Networking Sites, and Lotus 1,2,3



Contact this candidate