A my M. Helmbrecht

*** ***** ***** ******

Chandler, I N 47630

Home: 812-***-****

Cellula r: 812-***-****

Email: a abj8r1@r.postjobfree.com

PROFESSIONAL SUM MARY

A courteous, punctual, team-oriented professional with more than ten years of experience

i n customer service and excellent verbal and wri t ten communication skills with specific

medical t raining in the areas of:

• In ternational Classification of Diseases (ICD)-9 and Current Procedural Coding

• Centers for Medicare & Medicaid Services (CMS) 1500 Forms

• The Health Insurance Portability and Accountability Act (HIPAA)

• Medical Manager software

• Intergy medical .office software

EDUCAT ION

Associate of Applied Science Degree; October 2008; Har r ison College; Evansville, IN.

Major: Medical Coding Technology GPA 3.89

Awards and Honors

Deans L ist, April 2006 – December 2007; October 2008

Volunteer Student Mentor, September 2007 – December 2007

Highest Grade in class Medical Terminology – December 2006

ITT Technical Institute, Currently Enrolled

Major: Computer Aided Drafting and Design

EXPER IENCE

RGIS, Inventory Specialists Evansville, I N January 2010-July

2010

As an inventory auditor I reported to various places to physically count inventories as

requested by the client. I worked as part of a team, with a common focus of speed and

accuracy.

Cooper Medical Group Evansville, I N April 2009 –

September 2009

Collections officer working with both patients in person and through the mail and the

telephone to collect payments on overdue accounts and with insurance companies to assist

t hem in processing payments. Also responsible for entering payments from information on

explanation of benefits forms provided to me by the office manager and allocating them to

t he proper patient and visit as well as correcting billing errors to assist insurance

companies in providing accurate payments for services rendered.

Buehlers Buy Low Boonville, I N December 2008 – July 2009

Customer service and sales in both the deli and the f loral design departments. In the deli, I

was responsible for keeping the deli cases full and the contents appetizing in appearance.

A lso responsible for following safe food handling practices in the preparation and serving of

both hot and cold food i tems. Also responsible for closing procedures in the hot and cold food

a reas, as well as answering calls for preorders and making sure that these were filled

accordingly. In the f loral department I cared for live plants in the indoor sales area and the

outdoor greenhouse area when it was open. Also responsible for making sure the display

cooler was full of fresh designs, and some sales and delivery duties as well.

Southern Indiana Health Organization Evansville, I N April 2008 – October

2008

(SIHO) Insurance

Administrative assistant to mult iple individuals in the Evansville office, and also some

receptionist duties. Assembled sales books, entered information in the computer system to

be quoted for sales, processed mail to the correct individual, processed information to the

main office, took information and entered it into the computer system for preauthorization

of services, made and confirmed reservations for cars, and dinner as needed, performed

maintained inventory of office supplies and gathered sales information for outside

i nsurance ages as needed.

Zeidler Floral Company Evansville, I N May 1998 – April

2008

Design and sales consultant known for customer service in sales and problem resolution

both in-store and over the telephone ability to use a multi-line telephone, f loral design, and

some clerical duties; with emphasis on attention to detail, ability to read and follow

d irections accurately, working within a timed delivery schedule, coordinating with other

departments, inventory control, daily cash drawer summary and excellent teamwork.

P rofessional highlights include:

• Commended by customers for excellent service

• Recognized by my coworkers for progress in my skills, progressing from an intern to

a f ully recognized designer

• Flexibility, working at all four unique location and t ransitioning smoothly from

design to sales functions and back again

• A record of reliable attendance

• Abili ty to work both alone or as a part of a team

• Resourcefulness in creating seasonal displays in the store, front window, greenhouse

and the display cooler

VOLUNTEER WORK

Chandler Jaycees

As a member of the Chandler Jaycees I have participated in several successful projects,

i ncluding but not limited to the 2009 Fall Horseshoe League, the 2008 and 2009 Annual

Christmas Toy Drive and have been in charge of numerous successful fund raising bar-b-

ques. In 2009 I was appointed as a Local Director and stepped in when the Management

V ice President was unable to complete her duties. I was elected Management Vice

P resident in 2009. I was also awarded as one of The Top Three Jaycees in the state of

I ndian for the third quarter of 2009. When our Santa Claus for the 2009 Christmas Toy

D r ive party was unable to attend, I was able to use my personal resources to find a

replacement with less than two week’s notice.

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