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Customer Service Medical

Location:
Avondale, PA, 19311
Posted:
October 05, 2010

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Resume:

ALLISON ANN BONNE'

P# 610-***-****

C#610-***-****

abj8op@r.postjobfree.com

EDUCATION:

Dawn Training Center - Wilmington, DE

Medical Billing, Terminology, and CPT/ICD-9 course completed

Delaware Technical Community College - Stanton Campus, DE

Undeclared 12 credits

SUMMARY:

Excellent knowledge and usage of medical coding and terminology

Proficient on WinPMI Medical Billers' software programs

Navinet Electronic Billing application ability

EXPERIENCE:

2007 to 2009 GENESIS HEALTH CARE CORPORATION

Kennett Square, PA

Utilized multiple resources for initial medical insurance verification for

off-site therapy facilities. Relayed accurate and timely information to

therapists regarding resident's insurance. Have extensive usage of

Medicare's HIQA system and Genesis's in-house"Giftwrap" & "Rehab Optima"

programs for storing and updating patient data. Also customer service via

phone for receiving insurance company subscriber benefits as well as

incoming patient account inquiries. Maintained physical customer files.

2004 to 2007 NEW GARDEN MEDICAL & WELLNESS CENTER

Kennett Square, PA

Medical billing and collection/insurance follow-up for chiropractic,

physical/occupational therapy, and medical center. Assisted MD,

Chiropractors, and staff with chart retrievals and patient account

inquiries. Maintained and collected monthly all outstanding aging report

accounts. Also extensive phone interaction with major insurance carriers

for policy benefits and/or to inquire regarding pertinent covered services.

Used Navinet electronic billing program for weekly billing to BCBS,

Medicare, and various insurance companies. Have also generated HCFA forms

for billing. Extensive knowledge and usage of WinPMI software. Maintained

multiple binders for EOBs when needed to reference patient insurance

history. Copied doctor's medical notes and made appropriate corrections on

billing denials. Adjusted patient insurance accounts to reflect any changes

in policy coverage

1999 to CARELINK COMMUNITY SUPPORT SERVICES - Wilmington, DE

2001 Administrative Support Personnel/Receptionist

A non-profit agency for mentally disabled adults. Assisted case

managers, maintained client medical charts, and responsible for buy front

desk duties. Provided varied voluntary support for all fund-raising and

client events

1996 to GLAXO SMITH-LINE LABORATORIES - Tampa, FL

1998

Received and process hundreds of laboratory samples form medical

offices and clinics daily. Specimens had to be coded and labeled

accordingly in a timely manner for testing



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