Customer Service Sales

APRIL HILDEBRAND

*** ********** ***** * Dayton, OH 45449

abj8od@r.postjobfree.com * C 937-***-****

CORE COMPETENCIES

Visionary Leadership Project Management C - Level Presentation

Skills

Document Management / Sales Assertive Hunter / Sales Consultative Sales Style

New Business Development Municipal Work Strategic Planning

Special Events Project Liaison Solution Oriented

Project Development Contract Negotiations Technical Writing

Strong Communication Skills Customer Service Award Ran & complete 13

Customer Service Sales Recruiter Marathons 26.2 miles

Supply Management Telephone Sales/Call Center Fund-Raising Team In -

Training

PROFESSIONAL EXPERIENCE

Bon Ton Beavercreek, Ohio

Business Manager / 2008 to Present

My responsibilities include assisting with executing special events and

promotions. To provide prompt service to customers and key contact for

large group sales clients and strong communication skills.

. Promoting business and special events to area businesses.

. Key contact person for leading groups, promoting sales, and special

events to maximize business.

. Train, mentor and motivate employees to achieve sales, clinic events,

and feature product goals.

. Communicate regularly with Account Coordinator with sales, events, and

opportunities to maximize sales and customer service.

. Assist to prepare and administer reviews each month with associates.

. Actively works in a high volume fast pace call center to maximize

business.

. Meet daily sales goals providing excellent customer service.

. Maintain new and existing accounts.

DCS Technologies Corporation Franklin, Ohio

Senior Account Manager / MIS-IT 2000 to 2008

My responsibilities included directing the development and implementation

of new strategies to penetrate the market place managing a large territory

including Cincinnati, Dayton, Columbus and Northern Kentucky. I was

responsible for developing and presentation of the package to be offered

and had a very successful close ratio. Work in high volume call center to

maximize sales creating excellent customer service to manufacturing,

hospitals and organizations.

. Responsible for bringing in large accounts and planning events:

Premier Health Care, Sycamore Medical, Kettering Medical Center,

Health Alliance, Ad Care Health, Wright Patterson Air Force Base

Hospital, Wright State University, Wright Pat Air Force Base, Avon,

Dayton Daily News, Airborne Express ABX, Judicial Court System, and

Speedway Super America (corporate) including, medium to small

business.

. Grew existing and new business accounts, consistently achieving 100%+

of my target.

Key Achievements Include:

. Meritorious Service, Administrative Support Employee of the Year.

. Customer Service Award in 2010.

. Ran and finished 13 full marathons. Raised several thousand dollars

for

"Team In Training" to cure children and adults with lymphoma

leukemia.

EDUCATION

Bachelor of Business * Wright State University, Dayton,

Ohio

Proficient with Microsoft Word, Internet, Excel and

Outlook

REFERENCES AVAILABLE

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