Customer Service Office

TAMARA BELL

P.O. Box ***** Columbus, Ohio ***** 614-***-****

********@*****.***

QUALIFICATIONS SUMMARY

Highly personable Office and Medical Records Professional with over nine

years of experience in performing various and diverse duties classified in

any specific office clerical and medical occupation, requiring strong

knowledge of office and health management systems and procedures. Clerical

duties may be assign in accordance with the office procedures of individual

establishments and may include a combination of answering telephones,

bookkeeping, customer service, medical billing & coding, account receivable

clerk, typing or word processing, office machine operation, inventory

specialist, appointment setter, and filing.

SOUTHEAST, INC. - Columbus, Ohio

7/2010 - Present

Volunteer Services

Duties include faxing, copying, printing, preparing, and organizing

documents.

PROFESSIONAL EXPERIENCE

BELL HOUSEHOLD - Columbus, Ohio

5/2008 - 7/2010

Homemaker

Recently completed over 2 years as a suburban homemaker with skills in the

following areas:

Budgeting and Purchasing - Accountable for control and disbursement on a

strict budget.

Prioritizing - Establish schedules, meet deadlines, and simultaneously co-

ordinate several diverse task.

Training and Supervision - Train, instruct, and direct two junior

associates, whose development is under my jurisdiction, in a wide variety

of skills (from baseball and karate practice to prepping for science

fairs.)

CROSSWOODS WOMEN'S HEALTH - Columbus, Ohio 7/2005 -

5/2008

Receptionist

Received callers at establishment; determined nature of business and direct

callers to destination.

Obtained caller's name and arranged for appointment with person called

upon.

Recorded name, time of call, nature of business, and person called upon.

AMERICIAN HEALTH NETWORK - Columbus, Ohio 3/2003 -

8/2004

Office Manager

Completed analyses of office operations and procedures, such as

bookkeeping, flow of correspondence, filing and requisition of supplies.

Evaluated office production, revised procedures and devised new forms in

order to improve efficiency of workflow.

Formulated procedures for systematic retention, protection, retrieval and

disposal of records.

HERWIG & BRIDGER M.D. INC. - Columbus, Ohio

11/1999 - 2/2003

Front End Supervisor

Supervised workers engaged in maintaining records of insurance company's

agent appointments, physicians' licenses and certification.

Conferred with superior, subordinates and personnel in other departments to

plan and coordinate work schedules.

Conducted periodic job-performance reviews and recommended appropriate

personnel action.

EDUCATION TRAINING

Bliss College, Columbus, Ohio

Associates in Business Administration

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