Administrative Assistant Vice President

Lou Anne Norcross

Email:

lknorcross@

sbcglobal.net

Six Flags Corporate 2006 – 2010

**** ****

Administrative Assistant

Support for Vice President of Design, Sr. Vice President of Park Management and Strategy and three

Directors of Design.

Responsible for tracking expenses and budgets.

Arranged domestic and international travel plans.

Assisted with data management, calendar management, phones, customer complaints, mail, and

supplies.

Supported Vice President of Safety and Finance Department as needed.

Participated in the Planning Committee to facilitate community service activities and other events for

employees.

Provided employee orientations to new hires.

Neiman Marcus 1991 2005

1998 2005

Executive Assistant Reengineering and Continuous Improvement

Support for two Vice Presidents, Reengineering and Strategic Planning.

Scheduled multi functional, multi organizational meetings and working sessions, travel, mail, expenses,

Conference calls, etc.

Office Management (Accounting, phones, calendars, interaction with vendors, visitors & internal

customers/written correspondence, supplies, etc.)

Managed the budget and expenses for the organization, along with expenses on projects with multiple

organizations involved.

Gathered Customer Satisfaction data and compiled detailed reports for all 36 Neiman Marcus Stores

General Managers and Neiman Marcus Group Board of Directors.

Created surveys for different departments of the company.

Compiled information and prepared graphs and PowerPoint presentations for the Executive Staff.

1996 1998

Human Resource Coordinator

Responsible for New Hire orientation and timekeeping.

Audited associate personnel files to ensure they were in compliance with the necessary legal

requirements.

Troubleshooter for compensation and payroll issues.

Monitored and enforced compliance for FMLA, Worker’s Compensation, etc.

Coordinated travel for internal and external candidates.

Responsible for tracking and responding to all incoming résumés.

1995 1996

Recruitment Coordinator

Support to Director, Merchant Placement.

Travel for potential candidates interested in the Merchant Development Program.

Orchestrated assessment activities.

Scheduled interviews, lunches, etc.

1991 – 1995

Receptionist

Serviced all incoming calls and greeted all internal and external candidates.

Managed daily office activities.

Education Lancaster High School

Computer Skills Microsoft Office: Word/Excel/Power Point/Concur

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