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Customer Service Sales

Location:
Huntley, IL, 60142
Posted:
October 05, 2010

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Resume:

Cristen Paciolla

***** ********* ******

Huntley, IL 60142

abj8k3@r.postjobfree.com

224-***-****

Objective: To gain a position as an assistant or an accounts receivable

assistant, where I can put my past experiences and friendly, professional

nature to work so I can learn more and excel.

Experience:

4/2007-Present Employed: Elk Grove Village, IL

Industry: Construction Sales

- Receptionist duties

- Greet all customers in a friendly matter

- Answer phones in a professional and timely matter

- Plan and organize all company activities

- Voucher all bills (i.e. utility, freight, office supply)

- Account Receivable duties

- Cash Application

- Invoice Machines

- Collection calls for 200 different dealers, forklift and construction

- Handle all subsidy requests for machines

- Work with different bank lenders

- Post part and machine invoices

- Prepare Bank Tram for the international wires we received from

international dealers.

- Took care of the monthly statements and finance charges

- Prepared new dealer distribution agreements

-Warranty coordinator duties

- Processed all claims

3/2006 - 4-2007 Self- employed Arlington Heights, IL

Industry: Daycare at home

Daycare

- Owning and operating in-home daycare for three children.

- Coordinating schedules with parents.

- Ensuring the safety and well-being of the children.

- Communication day to day with parents in order to assure

them of the daily happenings.

2005- 2004 T.G.I. Fridays Schaumburg, IL

Industry: Food services

Hostess and Server

- Holding a friendly demeanor and greeting customers as they

entered and exited the facility.

- Making sure each patron was satisfied with their dining

experience.

- Handling any customer service in regards to unhappy visitors.

- Being a timely, professional employee

2003-2005 Ulta Cosmetic Store Arlington

Heights, IL

Industry: Retail

Customer Service

- Handling high volumes of phone calls and making sure each

caller received the information they needed.

- Responsible for high-traffic sales and cashiering.

- Coordinating and setting up detailed displays to fit the Ulta

standard.

- Maintaining all aspects of the store such as cleanliness,

customer service, and miscellaneous

reception duties.

- Scheduling and coordinating appointments for the beauty

salon located inside the store.

- Assisted management in day to day activities and projects.

2001-2003 Willow Community Church Barrington, IL

Industry: Customer Service

Facility and Setup team

- Handling reception and aiding in customer service, directing

calls, and daily phone calls.

- Managing and coordinating the implementation and setup of

Large conferences for people around the world.

- Managing traffic security to help make sure all the patrons

were secure.

- Greeting and assisting visitors on a daily basis as well as at

international conferences.

- Serving as a liason to the out of the country visitors at the

conference.

- Ensuring a happy, friendly environment at the church.

- Daily tasks such as maintenance and cleaning.

Education: High school diploma 2003

Christian Liberty Academy

Arlington Heights, IL

Harper College 2003-2004

Palatine, IL

-Few credits towards health and elementary education

Skills:

- Certified in Excel

- Expertise with Microsoft office and PowerPoint

- Ability to juggle high volumes of phone calls

- Handling numerous projects at the same time

- Knowledge of phone systems, faxing, copying, and other office equipment

- Customer service

- Filing and organization

- Dependable and on time

- Detailed Orientated

- Always complete my projects and tasks on time



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