Objective: To return back to business world, create and manage customer
relations.
HCL Healthcare System, England September 2007 to August 2010
* Perform and interpret Adult, children Echocardiogram and Peripheral
Vascular studies.
Staffsearch Healthcare, Houston Texas
* Perform Adult, children Echocardiogram and Peripheral Vascular
studies.
Memorial Hermann Hospital Systems March 2003 to May 2005
Echocardiographer
* Perform ultrasound of the Heart, EKG, Stress test for In and Out
patients under physician supervision.
Adult Echocardiography Certification August 2002 to April
2003
Enron North America July 1994 to December 2001
* Excellent management and people skills
* Extensive experience on multiple and diverse software and web
development projects
* Solid background in managing projects from requirements to delivery
* Excellent verbal and written communication with both technical and non-
technical employees.
* Quick at grasping the concept and creating vision for the product and
offering effective solutions.
Enron Global Markets March 2001 to December 2001
Managed contents of EGM Intranet site for commodities such as Coal, LNG,
Weather Derivatives, Freight and Insurance.
* Frequent interactions with related customers to enhance the site
* Daily check of each site to ensure availability and quality of the
contents.
* Researched Energy conversion factors and designed an Energy Calculator
for Intranet.
* Created Users Guide, a basic how to and where to find it information
package for the new Associates and Analysts rotating thru EGM
Fundamentals group.
* Created a site usage report for the Office of the Chairman on a
monthly basis.
Enron North America March 2000 to February 2001
Reporting to Managing Director of the ENA Gas Trading Floor
Responsible for the overall development and management of web and Lotus
notes based projects for various Trading Desks such as East, West Texas and
Central desks.
* Understand and analyze business needs of each Desk.
* Design simple, effective and functional databases.
* Act as a lead source between each Desk and Technical personnel.
* Plan and coordinate across departments the resources, budget,
schedules and functionality required.
* Managed the plan to ensure successful deliver of all scheduled
projects.
* Work with internal training and technical writing department to
develop training material.
* Respond to requests from internal staff for their related projects and
documentation.
Enron North America, Market Intelligence April 1998 to February
2000
As a specialist, I managed, enhanced and expanded MI's relationship with
ENA's revenue creators, namely its originators and mid-marketers, as well
as its analysts and associates. My role was to create and drive incremental
demand for the various products and services provided by MI through a
proactive partnership with our targeted customers.
* Oversee all operational aspects of MI's product delivery, including
customer contact, follow-up and feedback.
* Devised training and marketing strategies and oversee their successful
execution.
* Managed MI's customer training and "Help Desk" functions.
* Advise and provided technical assistance to customers on issues
relating to commodity pricing and market trends.
* Assist customers in the development of an appropriate interface
enabling their content to reside in their "location of choice" to
facilitate ease of use.
* Championed MI both inside and outside ECT with current and potential
customers.
* Gained approval on, and adhered to, yearly budgetary allocations and
constraints.
* Kept abreast of evolving market trends, future MI product offerings
and training methodologies.
Enron Capital and Trade July 1994 to March 1998
* Spear headed efforts to upgrade research group software platform
* Facilitate ongoing support of research group software platform
* Key contact person in company for external and internal database
communications
* Initiated, proposed, developed and organized group library
* Train and supervised VOE students
References will be furnished upon request.