Customer Service Representative
Resume:
** * * * * R O S E R D . C OV I N GT O N, T N * * 019
C D S C OT T 6 3@AOL . C OM
C A R O LY N H . S C O T T
OBJECTIVE
To obtain a professional position
EMPLOYMENT
*/**** present
Munford Short Shop
Munford TN 38058
Senior Associate
Store Clerk
6/2006 5/2009
D & D Custom Homes, LLC
Brighton TN 38019
Owner
4/2000 6/2006
City of Covington (Fire Department)
101 Tennessee Ave.
Covington TN 38019
Office Administrator
5/1998 4/2000
Southern Financial
Covington TN 38019
Assistant Manager
2/1996 5/1998
T. C. Finance (Bancorp South)
Covington TN 38019
Customer Service Representative
12/1994 2/1996
District Attorney General
Child Support Division
Covington TN
Tipton County Caseworker
5/1994 12/1994
Tipton County Board of Education
Covington TN
Substitute Teacher
1/1987 5/1994
Tennessee Community Bank
Bancorp South
Covington TN
Loan Department Secretary/Escrow Clerk
EDUCATION
Office Technology Program/ Secretarial/Administration
Covington Area Vocational School
June 1986 January 1987
EMPLOYMENT SKILLS
. Ability to work in fast pace atmosphere
. Excellent customer relation skills
. Diplomatically resolve customer complaints on as needed basis
. Accurately calculate and make daily deposits
. Ability to follow instructions well and make decisions without supervision
. Maintain record keeping procedures without error
. Delegate responsibilities to employees to meet company’s expectations
. Effectively apply communication skills and meet quotas
References
Jerry Craig Covington Fire Department
Larry C. Jackson Patriot Bank
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