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Customer Service Human Resources

Location:
Orlando, FL, 32825
Posted:
October 05, 2010

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Resume:

Gretchen Mayoral

*** *Briar Bay Circle*Orlando, Fl 32825

E-mail mailto:abj8fd@r.postjobfree.com

Mobile 787-***-****

Profile

A self motivated professional with 23 years experience in the

Marketing, Sales. Human Resources & Administrative fields, with great

communication skills, and abilities in all aspects of any type of business.

. Excellent abilities to delegate work with others

. Strong reasoning and learning abilities

. Well qualified for any aspect of any type of business

. Computer literate (MS Office, Excel. Word, QuickBooks, Power Point

. Ability to teach others

. Excellent communications skills

. Fully Bilingual (written and oral) English/Spanish

. Completely Clerical Cycle

. Accounts payable and receivable

Education

. Universidad de Puerto Rico - Cayey Campus - Physics and Math 1988-

1993

. Universidad de Puerto Rico - Administration - Marketing & Public

Relations 1991-1993

. Universidad Metropolitana - Human Resources 1996-1999

. Universidad Interamericana - Bayamon Campus- Culinary Arts 2009-2010

Seminars

. How to be A Better Receptionist - April 1996

. QuickBooks - May 1999,2000,2001,2009

. QuickBooks Payroll - May 1999-2010

. How to manage difficult clients - November 1998, April 2010

. How to delegate - February 1999,2005,2010

Employment History

May 2004 to May2010 C&G Custom Design

M-75 Santa Juanita Ave

Bayamon, PR 00956

787-***-****

Contact name: Chris Brewer

(Owner)

DUTIES:

. Sales

. Estimating Parts and Labor for Motorcycles

. Ordering following up parts and supplies

. Payroll

. Invoicing and Collections

. Marketing

. Human Resources

. All Clerical duties

April 2004 to May 2004 Volt Services, Inc

Desarrollos Urbanos

VIG Tower Suite 1101

Santurce, PR 00909

Contact name: Ing. Adolfo

Gonz lez. (President)

DUTIES:

. Direct support to the President

. All Clerical duties

. Customer Service

. This was a temporary job.

April 2003 to March 2004 CPMGPR, Inc

Gardenia #9 Suite 6B Reina Del Mar

Carolina, PR 00979

Contact name: Mr. Roy T. Gill.

(Vicepresident)

DUTIES:

. All Clerical duties

. Invoicing

. Office Inventory Control

. Customer Service

. Direct support to the Vice-President

. Properties Inventory tracking

. Payroll

. Supervising 4 employees,such as Supervisors, Inspectors

and Contractors

June 2000 to April 2003 GM Capital, Inc.

GM Group Plaza Suite 213

San Juan, PR 00926

Contact name: Lcdo. Carlos

D az Viv . (Vicepresident)

DUTIES:

. All Clerical duties

. Invoicing

. Office Inventory Control

. Customer Service

. Direct support to the Vice-Presidents

June 1996 to May 2000 R.R. Communications Inc.

1392 Paz Granela Ave.

San Juan, PR.

00927

787-***-****

Contact name: Rafael Rodriguez (President)

DUTIES:

. In control of 20 employees such as a warehouse manager, 18

installers

. Payroll

. Invoicing and Collections

. Marketing

. Human Resources

. All Clerical duties

1990 to may 1996 Glidden Company (ICI Paints Inc.)

Carr. 176 Km 1.3

San Juan, PR. 00926

787-***-****

Contact name: Nadja Galindez (Human Resources Manager)

DUTIES:

. All Clerical Duties

. Preparing Inventory Material

. Medical Insurance and employee relations

. Back up of the Sales department



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