Manager Customer Service
Resume:
Oceanside, CA E-mail:
***** abj89f@r.postjobfree.com
Tiffany Williams
Education California State University, San Marcos San
Marcos, CA
B.S., Mathematics
Attributes Minor, French
Proficient in Word, Excel, Outlook, and Photoshop.
10 key by touch.
Proficient in PeopleSoft.
Organized.
Volunteer Work Detail oriented.
Emmanuel Faith Community Church Escondido,
CA
Women's Ministry Assistant
Organize and oversee volunteer chairpersons for
upcoming events.
Update Director with progress of upcoming events.
Coordinate/confirm guest speakers for events.
Keep Director on schedule with upcoming deadlines
Experience Office Depot, Military Stores Camp
Pendleton, CA
Store Manager (2 years)
Maintain requirements as outlined in the contract
with the government.
Communicate with corporate buyer/planner for purchase
orders ensuring customer support and satisfaction.
Interface with vendors and potential suppliers for
product sample(s), discuss pricing and delivery
schedules, etc. (Request For Quotes).
Direct liaison between government personnel, all
Office Depot personnel, vendors, and customers.
Resolve outstanding purchase orders with vendors,
track status of product and verify
shipments/acceptances of orders.
Assistant Manager (2 years)
Interview and hire employees.
Maintain and review audit reports daily.
Maintain pricing accuracy according to the contract.
Streamlined web order and backorder processes to
ensure product availability and merchandise
replenishment.
Increased yearly sales by $30K in a $12M/yr store by
implementing new in-store service.
Customer Service Manager (2 years)
Manage cashiers and stockers.
Resolve customer issues.
Act as receiving manager as necessary.
Ensure all military units at Camp Pendleton are
equipped with special gear/supplies
requested from Office Depot M.S.D.
Created Master Request Form (MRF) to implement
changes and purchase orders between store and
corporate offices.
Navy Exchange Yokosuka,
Japan
Sales Associate
Embossed leather badges for military.
Gift-wrapped.
Prepared flowers for arrangement.
Harris, Inc. Davis Monthan Air Force Base, AZ
Stocker
Stocked merchandise.
Order merchandise.
Edwards Cinemas Circuit, Inc San
Marcos, CA
Assistant Manager
Ensured daily theatre operation.
Managed 7-10 employees per shift.
Responsible for physical money in excess of $50,000.
Maintained financial records and daily bank drops.
Weekly merchandise inventory management.
Assisted in hiring of new employees.
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