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Manager Project

Location:
Phoenix, AZ, 85018
Posted:
September 22, 2010

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Resume:

Robert K Rhoden

**** * ******

Street

Apt ***

Phoenix, AZ 85018

US

Phone:

602-***-****

Alt Phone:

937-***-****

abj87u@r.postjobfree.com

Objective

To utilize my excellent people and communication skills in a customer

service or administrative setting with a company or organization in

the Valley that is providing an important service or product.

Abilities

Management and leadership skills based in 33 years of experience in

non-profit associations. Transitioned after 22 years as a local

congregational pastor to Director of Pastoral Care/Office Manager for

2 large retirement communities. I have exceptional listening and

relationship building skills and a passion for serving customers with

proactive solutions that grow relationships. I also have strong

verbal and written communication skills. Type 50 wpm. Proficient in

Microsoft Applications such as Word, Excel, Outlook, and PowerPoint.

Certified by the National Business Services Alliance in Workplace

Computer skills and in Effective Business Communications. I am very

much a detail oriented person with excellent organizational skills.

Employment History

Sales Associate, Remodel Crew, WalMart Stores, Inc., Phoenix, Arizona

June 2010 - Present

Work in cooperation with team members in relocating shelving and

merchandise in WalMart Supercenter. Arrange merchandise and price

items on displays. Observe all safety rules. My primary

responsibility has been to assist customers to locate items that have

been moved and re-shelved during the remodeling process. Explain

products to the customers. Several customers have made very

positive comments to my supervisors concerning my service to them.

Director of Pastoral Services/Office Manager

2/2008 - 3/2009 Mt Pleasant Retirement Village Monroe, OH

Chaplain and office manager of pastoral services dept

on a retirement community campus of 450 residents.

Verbal and written communications were an important

part of the duties. Conducting public meetings.

Counseling with individuals and families in crises.

Worked constantly with email and internet research

using Microsoft Office applications. Conducted

support group meetings for residents and their

families. Responded to all resident/client requests

brought to the office.

Director of Pastoral Services/Office Manager

10/1999 - Ohio Masonic Home Springfield, OH

12/2007

Chaplain and office manager for a 500 resident

retirement community campus. Left this position

because I was offered a similar position at another

facility. Created and managed dept budget of

$100,000+. Supervised up to 3 employees and 6 to 8

volunteers in the dept. Conducted public meetings.

Wrote and edited newsletter. Project manager for

several educational events with nationally known

speakers in the healthcare field that were presented

for company employees as well as healthcare

professionals in surrounding communities. Implemented

programs to meet the specific emotional and spiritual

needs of senior adults in the community. Responded

in person, by telephone, and by email to all

requests made by residents.

Education History

Completion Issuing Institution Degree Received Course of

Date Study

5/1/1991 United Theological Masters Degree Ethnic and

Seminary Cultural

Studies

A transcultural experience (trip) to Honduras, Central America was a

key component of this educational degree.

5/1/1975 Huntington University Bachelor's Liberal Arts

Degree and Sciences,

General

Studies and

Humanities

Degree in Bible & Comparative Religions

Honors

Graduated in top 5% of high school class. Member of National Honor

Society in High School and Alpha Chi Honor Society in college. Member

of Student Council in both high school and college. Graduated college

Summa Cum Laude. Past President of Phillipsburg (Ohio) Rotary Club

and Clark County (Ohio) 32nd Club. Volunteer with Big Brothers of

America

Additional Information

References provided upon request.

Available with one week's notice. Salary negotiable.



Contact this candidate