Robert K Rhoden
Street
Apt ***
Phoenix, AZ 85018
US
Phone:
Alt Phone:
abj87u@r.postjobfree.com
Objective
To utilize my excellent people and communication skills in a customer
service or administrative setting with a company or organization in
the Valley that is providing an important service or product.
Abilities
Management and leadership skills based in 33 years of experience in
non-profit associations. Transitioned after 22 years as a local
congregational pastor to Director of Pastoral Care/Office Manager for
2 large retirement communities. I have exceptional listening and
relationship building skills and a passion for serving customers with
proactive solutions that grow relationships. I also have strong
verbal and written communication skills. Type 50 wpm. Proficient in
Microsoft Applications such as Word, Excel, Outlook, and PowerPoint.
Certified by the National Business Services Alliance in Workplace
Computer skills and in Effective Business Communications. I am very
much a detail oriented person with excellent organizational skills.
Employment History
Sales Associate, Remodel Crew, WalMart Stores, Inc., Phoenix, Arizona
June 2010 - Present
Work in cooperation with team members in relocating shelving and
merchandise in WalMart Supercenter. Arrange merchandise and price
items on displays. Observe all safety rules. My primary
responsibility has been to assist customers to locate items that have
been moved and re-shelved during the remodeling process. Explain
products to the customers. Several customers have made very
positive comments to my supervisors concerning my service to them.
Director of Pastoral Services/Office Manager
2/2008 - 3/2009 Mt Pleasant Retirement Village Monroe, OH
Chaplain and office manager of pastoral services dept
on a retirement community campus of 450 residents.
Verbal and written communications were an important
part of the duties. Conducting public meetings.
Counseling with individuals and families in crises.
Worked constantly with email and internet research
using Microsoft Office applications. Conducted
support group meetings for residents and their
families. Responded to all resident/client requests
brought to the office.
Director of Pastoral Services/Office Manager
10/1999 - Ohio Masonic Home Springfield, OH
12/2007
Chaplain and office manager for a 500 resident
retirement community campus. Left this position
because I was offered a similar position at another
facility. Created and managed dept budget of
$100,000+. Supervised up to 3 employees and 6 to 8
volunteers in the dept. Conducted public meetings.
Wrote and edited newsletter. Project manager for
several educational events with nationally known
speakers in the healthcare field that were presented
for company employees as well as healthcare
professionals in surrounding communities. Implemented
programs to meet the specific emotional and spiritual
needs of senior adults in the community. Responded
in person, by telephone, and by email to all
requests made by residents.
Education History
Completion Issuing Institution Degree Received Course of
Date Study
5/1/1991 United Theological Masters Degree Ethnic and
Seminary Cultural
Studies
A transcultural experience (trip) to Honduras, Central America was a
key component of this educational degree.
5/1/1975 Huntington University Bachelor's Liberal Arts
Degree and Sciences,
General
Studies and
Humanities
Degree in Bible & Comparative Religions
Honors
Graduated in top 5% of high school class. Member of National Honor
Society in High School and Alpha Chi Honor Society in college. Member
of Student Council in both high school and college. Graduated college
Summa Cum Laude. Past President of Phillipsburg (Ohio) Rotary Club
and Clark County (Ohio) 32nd Club. Volunteer with Big Brothers of
America
Additional Information
References provided upon request.
Available with one week's notice. Salary negotiable.