Quality Assurance Maintenance
Resume:
Scott A. Howard
Medical Lake, Washington
Cell: 509-***-****
Email: ********@***.***
CAREER OBJECTIVE: Obtain a position as a Technician
CAREER PROFILE
Over 24 Years of Professional Experience in Management and Supervisory
Positions within National and Global Locations, Earning Multiple Awards for
Leadership and Performance; Expertise in Safety programs, Training,
Mentoring, Motivating, and Leading Cross-Functional Teams to Meet and
Exceed Operational Goals; Strong Program Development and Implementation
Background
Security Clearance: Secret - 2002
PROFESSIONAL EXPERIENCE
Lead Maintenance Supervisor, 2006-PRESENT
Led team of 239 technicians and managed 34 aircraft valued at $1.8 billion
dollars. Enhanced United States Air Forces capabilities in the fight on the
global war on terror. Coordinates, directs, and executes daily flying
schedule as well as scheduled and unscheduled maintenance operations.
Enforces safety and environmental standards, including Personal Protection
Equipment (PPE) and risk assessments using Operational Risk Management
(ORM). Ensuring fulfillment of team member's training and personal
development goals.
Quality Assurance Superintendent/Chief inspector/Inspector 2003-2006
Managed team of 8 quality assurance inspectors whose primary focus was on
380 personnel strictly adhering to technical guidance and safety standards
mandated by the Department of Defense, the United States Air Force, OSHA,
and local policies and procedures. Created numerous base operating
instructions streamlining maintenance processes, safety awareness, and
increasing mission effectiveness.
Conducts independent fire and safety surveys and provides technical
assistance to managers to achieve safe working conditions
Investigates fires, personal injury, and vehicle accidents to determine
causes and prepares a report of findings with recommendations
Maintains the OSHA log, accident log, and program for all employee
reporting injuries and Illnesses
Orchestrated periodic fire drills and inspections of aircraft maintenance
facility work sites
Administered monthly inspections of fire suppression systems, emergency
showers and eye wash stations
Provides technical training on a variety of safety-related subjects.
Developed aircraft maintenance and safety operating procedures for 380
personnel
Prepares scopes of work for contracts and acts as COTR as needed for
civilian contracts
Facilitated communicate with others to be able to transfer knowledge in the
areas of fire safety and accident prevention with the end result of
reducing
risk of fire and personal injury.
Collected and reviewed data collected through assessments, risk analysis,
and other sources to develop programs or procedures in a multitude of
settings while working with various levels of management
Inspected various hazard material and hazardous waste programs, ensured
compliance
.
Scott A. Howard - Page 2
Leadership
Broad experience in challenging supervisory and management positions,
mentoring and directing persons from all types of backgrounds and molding
them into cohesive and productive teams
Winner of the prestigious Senior Non-Commissioned Officer of the Quarter
(Leadership Award), 3rd Qtr - 2009, 92nd Air Refueling Wing, Fairchild Air
Force Base, WA
Winner of the prestigious Senior Non-Commissioned Officer of the Month
(Leadership Award), Feb. - 2009, 376 Air Expeditionary Wing, Manas Air
Base, Kyrgyzstan
Resource Management
Vast background in program management and resolving customer support issues
and concerns and developing prompt solutions
Planned, scheduled, directed, implemented and controlled aircraft, engine
and flying schedules
Managed wartime mobility and training and selected and trained production
supervisors
Streamlined technical instructions and reduced annual sustainment costs
$150K
Analytical Abilities, Process and Performance Improvement
Wide range of experience in review and analysis of maintenance data
including detecting and reporting adverse trends, identifying root causes,
and developing and implementing solutions
Reviewed technical instructions and deficiency reports and reversed
negative trends
Outlines and implements training programs about employee safety procedures
and accident protection and prevention
Reviewed quality assurance and performance indicators and established
performance standards
Evaluated training, aircraft readiness, maintenance quality and enforced
maintenance discipline
Identified and corrected supply and logistics deficiencies, and reported
aircraft performance
Adaptability and Flexibility
Experienced in highly demanding, high stress working environments, and
wartime situations
Developed and distributed educational materials, inspecting company
facilities, and recommending corrections or additional precautions to
ensure compliance to established regulations
Spearheaded crash recovery team in extraction of aircraft in classified
location; recovered in 5 hrs
Routinely balanced multiple priorities and objectives in a broad spectrum
of dynamic environments
Successfully managed multiple major projects on complex schedules and
competing for resources
Quick thinking; adjusted aircraft deicing procedures in classified location
enabling previously grounded assets to provide much need air refueling
providing close air support in Afghanistan
EDUCATION AND TRAINING
. Master of Arts, Management and Leadership, Webster University(2010)
. Bachelor of Science, Workforce, Education, and Training,
Specialization in Adult Training - SIUC
. Associate of Applied Science, Aircraft Systems Maintenance Technology,
Community College of the Air Force
. Graduate of the Air force Senior Non-Commissioned Officers, Non-
Commissioned Officers Academies:
Emphasis on management theory, total quality management, management by
objective, motivation, counseling, and communication
. Graduate of the Air Force Aircraft Maintenance Managers Course
. Graduate of the Air Force Aircraft Maintenance Technical Training
. Federal Aviation Administration Airframe and Power Plant License -
1992
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