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Customer Service High School

Location:
Raleigh, NC, 27606
Posted:
October 01, 2010

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Resume:

JE'NISE R. MCKOY

*** ********** ******* ***.*** ? Raleigh, North Carolina ? 919-***-****

OBJECTIVE:

To gain more knowledge and experience in an upscale company to achieve my

goals for a customer service career.

HIGHLIGHTS OF QUALIFICATIONS:

o A patient listener who fully focus on speakers and takes to the time

to understand someone of a different accent.

o Organized and detail oriented; Has a habit of getting the depth of

policies and procedures

o Strong skills in time management and punctuality

o Has a feel for who consumers and customers in getting their needs

meet.

RELEVANT EXPERIENCE:

Communication Skills:

o Consistent in maintaining a positive attitude and helping

people.

o Very effective in handling different people of different

backgrounds and temperaments.

o Accurately record and remember detailed information.

o Cooperative works with others in a close environment in

getting required work delivered.

Organization and Time Management:

o A quick problem solver who handles difficult situations

with compassion and ease.

o Produce quality work and tasks under extreme pressure

o Years of experience in successfully handling and organizing

workload and personal time.

o Excellent ability to comprehend and follow difficult and

limited instruction to successful conclusions.

Education:

Sankore Charter High School, Raleigh, NC 1999-2003

University of Phoenix, AZ, 2008-2010 Degree: Associates- Business

Work History:

Preferred Alternatives, Inc, Cary NC 2008-present

ACS Call Center, Cary NC Tech-Support/Data Entry 2006-2009

Hudson Belk, Raleigh NC Sales Associate 2004-2007

Subway, Inc, Garner, NC 3rd Key holder 2003-2004

Intregol Resources, Raleigh, NC Tele- fundraising agent 2003-2004

Food Lion, Garner, NC Office Assistant 2000-2003

References Available Upon Request



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