JE'NISE R. MCKOY
*** ********** ******* ***.*** ? Raleigh, North Carolina ? 919-***-****
OBJECTIVE:
To gain more knowledge and experience in an upscale company to achieve my
goals for a customer service career.
HIGHLIGHTS OF QUALIFICATIONS:
o A patient listener who fully focus on speakers and takes to the time
to understand someone of a different accent.
o Organized and detail oriented; Has a habit of getting the depth of
policies and procedures
o Strong skills in time management and punctuality
o Has a feel for who consumers and customers in getting their needs
meet.
RELEVANT EXPERIENCE:
Communication Skills:
o Consistent in maintaining a positive attitude and helping
people.
o Very effective in handling different people of different
backgrounds and temperaments.
o Accurately record and remember detailed information.
o Cooperative works with others in a close environment in
getting required work delivered.
Organization and Time Management:
o A quick problem solver who handles difficult situations
with compassion and ease.
o Produce quality work and tasks under extreme pressure
o Years of experience in successfully handling and organizing
workload and personal time.
o Excellent ability to comprehend and follow difficult and
limited instruction to successful conclusions.
Education:
Sankore Charter High School, Raleigh, NC 1999-2003
University of Phoenix, AZ, 2008-2010 Degree: Associates- Business
Work History:
Preferred Alternatives, Inc, Cary NC 2008-present
ACS Call Center, Cary NC Tech-Support/Data Entry 2006-2009
Hudson Belk, Raleigh NC Sales Associate 2004-2007
Subway, Inc, Garner, NC 3rd Key holder 2003-2004
Intregol Resources, Raleigh, NC Tele- fundraising agent 2003-2004
Food Lion, Garner, NC Office Assistant 2000-2003
References Available Upon Request