Customer Service Maintenance

Amanda Ellis

Amanda Ellis

PMB#** ****, Foothill Blvd. Suite F

To serve my employer and expand my professional skills. To provide excellent

Rancho Cucamonga, Ca. 91730

customer service, efficient office909-***-****

Phone productivity, pleasant and productive teamwork, and

exceptional success for my employer.

Objective

Skills I Excellent communication and writing skills, promotions and marketing expertise,

graphic design, multi-unit management, customer relations, tenant affairs, and

maintenance management. Multi-line phones, typing, filing, faxing, scanning, problem

solving and a high standard of professionalism.

Education Everest College 2010

•

• Coursework included:

• Paralegal Program

Experience American Stellar Properties (30 units) 2004-2009

Responsibilities included:

• Coordinating marketing efforts for prospective tenants, lease contracts and

negotiations, ad placement, incoming and outgoing telecommunications.

• Tenant administrations: setting tenant appointments, conducting interviews,

reviewing applications, running credit, background and reference checks.

Preparation of security deposit disposition after move-out.

• Enforcing collections, eviction services, tenant relations, community

operations. Income bookkeeping, bank deposits, reports, light payroll.

• Coordinating maintenance, off-site vendors and contractors.

Mychael Darwin Inc., (6-plex) 1998-2004

Responsibilities included:

• Creating month-to-month rental agreements, leases, and eviction notices.

• Developing and placing newspaper and online advertisements for vacancies.

• Conducting appointments for both apartment and individual room rentals.

• Enforcing collection services such as deposits, late fees, monthly rent and

eviction notices.

• Managed 2 employees a grounds keeper and maintenance attendant.

• Managed payroll services and other vendor payment services.

Sebastian Broways (residential properties) 1994-1998

Responsibilities included:

• Developing creative marketing campaigns for online and newspaper ad

placement. Customer relations.

• Coordinating appointments, interviews, applications, credit, background and

reference checks.

• Account management, collections, cleaning and maintenance.

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Amanda Ellis

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