J. NICOLE BOWEN

*** ********* *****

Madison, Alabama 35758 abj7zv@r.postjobfree.com C: 850-***-****

PROFILE

Results-driven professional pursuing new challenges in Business Administration. I possess strong

analytical skills and the ability to manage multiple tasks and projects simultaneously; my professional

experience also includes management, advertising, customer service, & retail.

Core competencies:

Reporting – Budgets / Forecast – Payroll – Accounting – Problem Solving - Customer Service

EDUCATION

1998 Graduate of GATE CITY HIGH SCHOOL, Gate City, Virginia

Honor Student & Perfect Attendance Award for completion of perfect attendance grades 10 th through 12th

AIM Scholar, Member of the Big Band of Blue, Vocal Ensemble, Gate City Lady Devils Softball, Junior

Civitan, & Future Business Leaders of America

1998-2000 Student at EAST TENNESSEE STATE UNIVERSITY, Johnson City, TN

Member of the Marching Buccaneers, University Vocal Ensemble, & Sigma Alpha Iota Sorority

PROFESSIONAL EXPERIENCE

Administrative Assistant/Accountant

GULF COAST BUILDING CONTRACTORS, INC - 12/2008 TO 09/2010

Performed daily operations of all accounting/data entry/administrative tasks. Responsible for all accounting

procedures/internal affairs such as accounts payable/receivable, credit card expenditures, tenant rental

payments, all company deposits, & projective budgeting. Implemented responsibility for overseeing

subcontractors followed policy & procedure with all insurance matters. Created various spreadsheets for

budget forecasts, payroll, & reporting. Responsible for assisting with duplication of blue prints & plans for

various jobs/projects. Maintained an accurate & appropriate schedule for all supervisors. Maintained a five-

line phone system & assisted walk-in customers with excellent customer service skills.

Created innovative strategies, designed and placed a technique for organization that was very much

needed for each department to stay on track and up to company standards.

Supervised contract workers, motivated staff to meet/exceed established goals and objectives by

developing effective incentives.

Increased customer satisfaction, delivered orders before deadlines by staying on top of the jobs at hand

by organizing time, as well as schedules.

Teacher/Counselor/Supervisor

HOLSTON HOME FOR CHILDREN, GREENEVILLE, TN - 02/2005 TO 10/2008

Provided daily care for troubled teenagers in a group home for various reasons such as: Alcohol & Drug

Abuse, Truancy, Physical/Mental/Sexual Abuse, Runaways, Gang-Activity, & etc. I assisted in daily living,

which included daily routine, hygiene, education, counseling, groups, and extra-curricular activities.

Conducted an Independent Living Group, every Thursday to teach the youth valuable lessons such as:

How to open a checking account/balance your checkbook, How to set your budget for the month, How to

pick the right college/university, How to have a successful job interview, and many more.

Promoted Alcohol and Drug / Mental Health Rehabilitation Programs to youth once a week on

Wednesdays to assist those who had history of abuse or family with abuse.

Provided notation to Case Workers / Case Managers, so they could stay on track with their assigned

children & provide efficient information to judges upon court dates.

Assistant Manager

ADVANCE AMERICA, GREENEVILLE, TN - 06/2004 TO 02/2005

Assisted with cash advances to qualifying customers, following established procedures and applying judgment

as well as, analytical skills to adapt procedures, processes, and techniques as required. I was responsible for

all cash-handling & deposits, the opening / closing of the store, customer service, & all filing processes for

new customers.

Structured a Filing System, one that could be utilized very easily so transactions took half the time,

leaving customers satisfied by not having to wait in a line for a long period of time.

Recovered bad-debt successfully, finding out of touch clients & initializing a payment plan for them that

they could afford & that would keep us in budget for our projected goals.

TECHNICAL SKILLS

Computer Programs/Software:

MS Word, Excel, PowerPoint, Windows (XP & VISTA) WordPerfect, Works, Word Processor, Publisher, &

MS Office/Outlook, Adobe Reader, Java, HP Director, & Talon-Architectural Software

Accounting Programs:

QuickBooks Pro 10.0 & QuickBooks Contractor Version 10.0

One-Write Plus

Typing Skills:

60 Words per minute

Office Equipment:

I am very effective & professional, answering a multi-line phone system. I also can operate fax machines, copy

machines, adding machines, type-writers, Paymaster Ribbon-Check Writers, scanners, & label makers. I work

extremely well in fast-paced environments and I possess strong organizational skills.

REFERENCES

Stephen Ritz – Gulf Coast Building Contractors, Inc., President – 850-***-****

Michael Ritz - Gulf Coast Building Contractors, Inc., Office Manager - 850-***-****

Diana Bailey - Levin/Papantonio Law Firm, Business Associate - 850-***-****

Leslie Martinez – Holston Home for Children, Supervisor – 423-***-****

Brooke Hice - Holston Home for Children, Supervisor - 423-***-****

Pat Trotter – Advance America, Manager – 423-***-****

Shannon Sims - Associate - 256-***-****

Tonya Shell – Associate - 423-***-****

Jessica Nicole Bowen

105 Sugarwood Court

Madison, Alabama 35758

850-***-****

Contact this candidate