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Customer Service Assistant

Location:
Hazelwood, MO, 63042
Posted:
October 05, 2010

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Resume:

B rit tany Hill

**** ****** ***** **. *** E

Saint Louis, MO 63042

314-***-****

abj7y2@r.postjobfree.com

Academic Work

Bachelor of Arts in Biology; Minor in French (August 7, 2010)

University of Missouri-St. Louis

(Maintained full course load while working 25+ hours/week)

Honors/Scholarships

Alpha Mu Gamma Foreign Language Honor Society

Study Abroad- Strasbourg, France (July 2009)

Bob Baumann Prize for International Studies

UM-St. Louis Chancellor’s Scholarship

Extra-curricular Activity

Encore Dance Co.

Work Experience

Certified Pharmacy Technician (2006-Present)

Walgreens Pharmacy, St. Louis, MO

• Make use of and continue to develop a thorough working knowledge of how many medications

work in addition to explaining such mechanisms in layman’s terms to customers

• Assist pharmacists with patient consultations

• Create and update patient’s health and insurance information in the computer

• Communicate with insurance carriers to obtain payment for prescription claims

• At point of sale, verify that customer receives correct prescription(s)

B rit tany Hill

5456 Forest Creek Dr. Apt E

Saint Louis, MO 63042

314-***-****

abj7y2@r.postjobfree.com

• Complete weekly distribution center medication orders, and verify all associated paperwork

• Prepare the pharmacy inventory

• Communicate with prescribers and their office to obtain refill authorization and discuss patient

care

• Assist other pharmacy technicians and assist in training new employees

• Assist pharmacist in maintaining workflow

Event/Wedding Coordination Intern/Assistant (January-May 2009, May 2010-Present)

Lucky You Productions, St. Louis, MO

• Set-up and conduct wedding receptions acting as a liaison between the client and vendors

• Utilize customer service skills to assist guests and direct them as necessary

• Create production schedules for client, vendors and other involved parties

• Managed research for vendors and locations of events

• Maintained RSVP’s for Growing Green Awards 2009

• Coordinated auction for Wall Ball 2009

Resident Assistant (2007-2009)

University Meadows Apartments, St. Louis, MO

• Determined prospective residents’ needs in order to match them with an appropriate unit

• Greeted prospects, gave tours, provided information on the available units for rent, sent thank

you notes and followed up with prospects as necessary to complete the sale

• Worked with property team to insure apartment units were available for scheduled move-ins.

Inspected apartment units with the resident prior to move-in and completed move-in checklist.

B rit tany Hill

5456 Forest Creek Dr. Apt E

Saint Louis, MO 63042

314-***-****

abj7y2@r.postjobfree.com

• Planned and implemented programs of social, educational, cultural, developmental and

recreational nature for residents

• Handled after hours phone calls from residents in emergency situations

• Answered and responded to phone inquiries from residents, prospects and parents

Volunteer Work

• Event coordinator for University of Missouri-St. Louis’ Martin Luther King Day of Service

(November 2009- January 2010)

• Service Learning Project, February–April, 2009

(Teaching assistant for 8th grade classroom students at Berkley Middle School)

Skills

Proficient in Microsoft Office (Word, Excel, and PowerPoint)

Language Proficiency

French: Intermediate-Mid level speaking, reading, writing and listening

References Available Upon Request



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