Customer Service Manager
Resume:
Bradley E. Sterling
Haysville, Kansas 67060
Phone 316-***-**** or 316-***-****
E-mail H2OSKIMAN2001 @YAHOO.COM
Objective Seeking a challenge where experience will enable
me to contribute to company's objective
Summary of
qualifications Competitive and innovative with excellent
communication and interpersonal skills
Team player with strong written and verbal skills
Highly motivated, reliable, confident and
committed to customer service
2010 Kaw Valley Greenhouses
Manhattan. Kansas
Manager
2008 - 2009 Global Engineering &
Technology Wichita, Kansas
Cabinet Builder
Operation of wide array of power and hand tools
Read blueprints and finish cabinet within aircraft
specifications
2004 - 2008 The Home Depot
Wichita, Kansas
Sales Specialist
Highly knowledgeable in areas of plumbing,
appliances, building material ect.
Licensed forklift operator, special orders,
problem resolution, and high
Customer focus
Work experience 2002 - 2004 Wal-Mart Wichita, Kansas
Manager Tire/Lube Express
Establishing operational procedures; Analyze data
and formulate plans; Conducting performance
appraisals; Collect and present data and inform DM
of progress; Track rate of sales and receiving on
Liniux / Unix and DOS Telezon; Consistently
achieved monthly sales goals ranking on top of
district.
2001 Budget Rent
A Car Wichita, Kansas
Branch Manager
Managed a CSR group of 10 employees and a fleet of
150 cars; Insured the highest level of customer
service; Also responsible for the training,
scheduling, maintenance, and inventory
1997 - 2000 Enterprise Rent
A Car Wichita, Kansas
Manager's Assistant
Provided customer support as No 1 priority;
interacting directly in managing activity of
accounts; Performing hands-on supervision in the
market and office; Opened two satellite offices;
Honored with Customer Service Award in 1999;
Increased fleet by 75%
Education Wichita State University
Wichita, Kansas
Bachelor of Arts
References
Available upon request
Contact this candidate