Customer Service Sales

Sandra Tschantz

**** *. ******* **.

Denair, CA *5316

Email: abj7v6@r.postjobfree.com

Objective: To demonstrate professionalism and

to be respectful towards customers

and associates

Highlight of Qualifications

-Great Customer Service Skills

-Good Bookkeeping, Payroll and Sales balancing skills

-Great Organization, Prioritizing, and Data entry skills

Professional Experience

Macy's Department Store, Modesto October

2007-Current

Sales Associate/Full-time

Responsibilities: Customer service, meeting hourly sales and express credit

goals, providing product knowledge to our customers, and working as part of

a team to meet individual, department and store objectives.

Turlock Nursing and Rehab, Turlock August 2006-October 2007

Payroll Clerk/part-time/on call position

Responsibilities: Daily payroll procedures, process new hire paperwork and

leave of absences, data entry for accounts receivables, handle new employee

enrollment for benefits and answered phones as needed.

Michael's Arts & Crafts March 1995-August 2004

Floral Designer/Dept. Manager

Served in these two position a total of three years

Responsibilities: Design floral arrangements for resale, custom orders on

request, store ambience, and customer service.

As Department Manager for Floral: Key carrier, open and closed store, cash

management, supervised associates, ordered merchandise for department,

stocked, planograms, unloaded trucks, label maintenance, price changes,

manage cashiers, refunds and voids, customer service and complaints.

Michael's Arts & Crafts

Bookkeeper

Served in this position for six and one half years

Responsibilities: Cash management, daily sales balancing, deposits,

payroll, associate recordkeeping, expense management, filing, merchandise

purchases, accounting paper work and made store bank deposits.

Education and Training

Turlock High School, Turlock CA Diploma

Turlock Adult School, Turlock CA Certificates

Other Training: Computers, 10 key by touch, data entry, typing and

switchboard (multiple phone lines)

Turlock Adult School, Office 2000, Word and Excel, Beginning Accounting

Turlock Nursing and Rehab, Kronos Payroll System

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