Sales Customer Service
Resume:
Lorrie Mitchell
Garland, Texas *5044
abj7rc@r.postjobfree.com
SUMMARY
A customer service oriented individual with proven effectiveness in
establishing excellent relationships between internal and external
customers. An energetic/dependable professional with the ability to handle
multiple tasks at one time in an organized and professional manner.
Excellent communication skills with a positive attitude.
EXPERIENCE
AVNET INC. - RICHARDSON, TX (1979-2009)
REGISTRATION DESIGN WIN SPECIALIST (2000-2009)
Managed Design Win Registration Lotus Notes Data Base for Avnet sales
locations in Dallas, Tulsa, Austin and Houston. Supported each location's
Account Managers regarding submittal, maintenance, approval and design win
of Registrations, which generated Gross Profit Dollars for Avnet.
Interacted daily with Account Managers, Inside Sales, Reps, Suppliers and
on line (35 plus) Web Sites.
SENIOR HUMAN RESOURCES REPRESENTATIVE - (1995-1999)
Responsible for the administration of employee benefit programs for 350
Dallas area employees and 1200 regional employees.
HUMAN RESOURCES REPRESENTATIVE (1989-1995)
Responsible for safety, ergonomics training, workers compensation and
recruitment.
DIRECTOR OF HUMAN RESOURCES ADMINISTRATIVE ASSISTANT (1986- 1989)
Responsible for all administrative duties to support Director of Human
Resources.
TRAINING COORDINATOR (1984-1986)
Responsible for Company wide distribution of training materials, including
documentation, educational videos and company produced video productions.
MANAGER OF DATA ENTRY (1982-1984)
Supervised 16 employees responsible for data entry of all sales orders,
purchased orders, inventory assets, account receivables, file maintenance
and switchboard.
DATA ENTRY CLERK/LEAD (1980-1982)
Responsible for data entry of sales orders, purchase orders and accounts
receivables, heavy data entry and customer service skills. Balanced
multiple tasks continuously.
MATERIAL EXPEDITOR (1979-1980)
Responsible for expediting shipments, delivering excellent customer
service, data entry and handling, multiple tasks to support the Material
Management Department.
BATH & BODY WORKS - PLANO, TX (PART-TIME) (2000-PRESENT)
SALES LEADER
Responsible for opening and closing of store, maintaining, and achieving
sales goals, inspiring sales team, training of new hires and educating
sales team of product rollout and selling strategies. Year to date -
noted as the top management sales team member with segment accountability.
EDUCATION
BA - Sociology/Psychology
North Texas State University, Denton, TX, 1980
Wilkes College, Wilkes-Barre, PA
TECHNICAL / COMPUTER SKILLS
Lotus Notes
Microsoft Outlook 97
Microsoft Word 97
HR Empower
Main Frame Computer (e-mail)
Data Entry - 45 wpm
PROFESSIONAL - PREVIOUS AFFLIATIONS
North East Dallas Personnel Association
Dallas Human Resource Management Association
Management Training
Quality Training
CERTIFICATIONS
American Red Cross CPR/First Aid Certified
REFERENCES
PROFESSIONAL:
. Lori Scott - Avnet Account Manager - 214-***-**** -
abj7rc@r.postjobfree.com
. Billie Ortiz - Manager Bath & Body Works - 972-***-****
. Cyndi Francis - Inside Sales Representative - ION Associates - 817-695-
8000 - abj7rc@r.postjobfree.com
PERSONAL:
. Grace Bricker - Friend - 214-***-****
Carla Smith - Friend - 972-***-****
Contact this candidate