THERESA MICHELLE HARMAN

***** ********** *****, ********, ******** 68133

Cellular Phone: 402-***-**** and Home Phone: 402-***-****

Email: abj7qo@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

. Successful professional employment experience as Property Manager

at Southgate Townhomes for Seldin Company

. Worked as Owner/Operator/Manager of Lil' Steps Childcare Center and

as caring Foster Parent with the State of Nebraska

. Business plan development work experiences - reliable decision

maker with leadership abilities leading successful teams

. Loyal leader, confident achiever and self-motivated professional

who exceeds expectations and elevated company goals

. Management Skills: Organize complex responsibilities with excellent

results in ever-changing and complicated workplaces

. Marketing abilities; assess marketing, then develop and implement

new and strategic marketing plans to benefit organization

. Outgoing - willing to "jump in" and make a difference; ambitious,

hard-working, self-starting and flexible team leader

. People skills - knowledge of property/business management,

administrative work, sales, records and service enhancement

. Solve a variety of problems/concerns - identify critical issues,

build team consensus, then create successful/timely solutions

. Success-driven leader, productive professional and trustworthy

decision maker who welcomes challenging opportunities

EMPLOYMENT EXPERIENCE:

2008 to 2010, SELDIN COMPANY

. Property Manager - Southgate Townhomes (2009 to 2010) Responsible for

the property business operations, including staffing,

apartment rentals, customer service with tenants, marketing,

groundskeeping and maintenance. Trained and supervised personnel.

Greeted tenants; processed applications. Leased vacant and upcoming-

vacant units; coordinated move-in and move-out dates.

Followed-up with prospects to increase occupancy. Provided tours;

provided detailed information about property management

focusing on features of apartments. Maintained wait lists.

Implemented lease renewal procedures. Collected and posted rent;

entered

charges for damages. Maximized resident retention. Ability to smooth

over volatile situations; pleasant enforcement of contract

terms. Daily maintenance of resident and property files. Knowledge of

specials and floor plans. Comprehensive working knowledge

of lease-related documents; able to accurately complete in a timely

manner. Made inspections of pre-leased apartments and grounds.

Account management and entered traffic into OneSite Realpage.

Planned, directed and coordinated vendors. Ordered supplies;

tracked purchase orders. Scheduled cleaning of apartments and pest

control. Ensured adherence to directives. Followed-up with

residents on incident reports from Bellevue Police Department. Filed

evictions; appeared in Court. Tracked maintenance requests.

. Assistant Property Manager - Southgate Townhomes (2008 to 2009)

Assisted with all areas of property management tasks.

. Leasing Agent - Southgate Townhomes (2008) Originally procured the

position as Leasing Agent through Celebrity Staffing.

2006 to 2009, CELEBRITY STAFFING, Temporary Clerical Worker

Seldin Company; Assisted Living at Immanuel Courtyard; Brownell

Talbot; Midwest Beverage; First Management, Inc.; others.

2004 to 2005, LIL' STEPS CHILDCARE CENTER, Owner/Operator/Child Care

Provider/Daycare Manager

Responsible for daycare business operations, including strict

compliances with directives, child care, services and staffing.

Hired, trained, provided support for and supervised 25-35 personnel.

Provided daycare services for maximum of 108 children.

1988 to 2001, STATE OF NEBRASKA

. Foster Parent (1990 to 2001) Cared for foster children in the home

environment. Provided quality care for foster children.

. Visitation Specialist - Family Support Worker (1991 to 1994)

Visited designated families providing available agency support.

. Licensed Childcare Provider (1988 to 1992) Provided ongoing care

for children ensuring safety and outstanding care.

1999 to 2000, CHILDREN'S WORLD CHRISTIAN DAY SCHOOL, Lead Teacher

(2000) and Assistant Teacher (1999 to 2000)

1995 to 1996, VISINET, INC., Visitation Specialist - Family Support

Worker

1987 to 1988, BRANDEIS/YOUNKERS, Sales Associate

1981 to 1982 and 1983 to 1985, CHILDCARE, Owner/Operator/In-home

Childcare Provider

EDUCATION, WORKSHOPS AND TRAINING:

. Metropolitan Community College, Worked toward an Associate in

Applied Science Degree, 54 college credits, Omaha, Nebraska

. Seldin Company - completed HUD Section 8 training; Fair Housing

Compliance; and American Housing Management Association

training including regulatory procedures, rigid processes, also

local, state and federal guidelines, Omaha, Nebraska

. Seldin Co. - Crime-Free Multi-Housing, Phase I presented by

Bellevue Police Department; earned a Bellevue City Council Award

. Certified in a number of training courses with focuses on working

with adults, teens and small children including courses in:

Symposium on Child Behavior and Parenting; Child CPR and First Aid

Training; Child Development/Practical Applications;

Discipline without Hassles; Boys Town Common Sense Parenting;

Flashing Your Brights; Aggressive Adolescents; Crisis

Intervention; Foster Parent Association: Family Support Workers;

Youth Street Culture; Drugs and Gangs; Signs and Symptoms

of Ritualistic Abuse; Sexually Abused Children in Foster Care;

Foster Parent Conference - State of Nebraska

. Lil' Steps Childcare Center, Bellevue, Nebraska, CPR and First Aid;

also Food Program Training, 2004 to 2005

ACCOMPLISHMENTS AND PROFESSIONAL STRENGTHS:

. Seldin Company - Revised and improved procedures - monitored

expenses; identified best company for the least cost

. Seldin Company - responsible for complex responsibilities including

working during a fire and during after-hour Police calls

. Seldin Company - worked from 60 hours weekly and up to 80 hours on

a 40-hour wages; good listener and decision maker

. Dedicated team leader with a good work ethic, who uses common sense

methods and ensures quality work consistently

. Develop and follow through with appropriate, workable and

profitable company procedures under deadline situations

. Experience with grant development, acquisition and implementation

with state and federal resources - State of Nebraska

. Familiar with all aspects of business administration including

accounting, budgeting, cost controls, staffing and payroll

. Willing to learn anything and learn new methods quickly; knowledge

of the internet, email, Microsoft Word 2007 and Excel

. Adaptable person, detail-oriented worker and dependable team leader

who does what the company needs to be successful

COMMUNITY: Xi Beta Psi Sorority - organization to assist underprivileged

and the community

REFERENCES: Available upon Request

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