Jennifer L. Mucci
Cropseyville, NY 12052
abj7nt@r.postjobfree.com
OBJECTIVE
To contribute strong communication skills as well as fresh design ideas to Auto/Mate Dealership Systems in a
UI Design/Development position.
EDUCATION
Master’s in Human-Computer Interaction – May 2010
Rensselaer Polytechnic Institute, Troy, NY
Zone Five Law Enforcement CPSO Academy – July 2009
Zone 5 Law Enforcement Training Academy, Schenectady, NY
Network + Certified Professional – September 2002
Hudson Valley Community College, Troy, NY
A+ Certified Technician – May 2000
Hudson Valley Community College, Malta, NY
Bachelor of Arts in Psychology – May 1997
Hartwick College, Oneonta, NY
EMPLOYMENT HISTORY
Public Safety Officer II - Rensselaer Polytechnic Institute, Troy, NY, September 2009 - Present
• Respond to emergency calls and non-emergency calls.
• Coordinate resources in the communications center – receive calls and radio transmissions, dispatch
officer’s and/or emergency services (fire, police, EMS), monitor emergency systems (fire, intrusion,
panic) and non-emergency systems (card access and cameras) as well as attention to walk-in inquiries.
• Train fellow officers on ARMS (Computer Aided Dispatch) system as well as systems relating to Access
Control which affect Public Safety.
Access Control Assistant - Rensselaer Polytechnic Institute, Troy, NY, April 2009 - Present
• Assist in coordinating and granting all campus access including proximity cards and transponders
• Assist in programming card readers
• Assist in new installations and updates of card readers and access panels
• Assist in coordinating with other departments in tracing problems and facilitating repairs
• Assist in troubleshooting system issues
EMPLOYMENT HISTORY (cont.)
Public Safety Officer I - Rensselaer Polytechnic Institute, Troy, NY, September 2008 – September 2009
• Detection and prevention of crime, enforcement of all local laws, rules and regulations for the
protection of persons, property and the general maintenance of peace and security in addition to
patrol, crowd control, traffic control and dispatching.
Public Safety Specialist I - Rensselaer Polytechnic Institute, Troy, NY, January 2006 – September 2008
Security Officer - Concert Services Inc., Burlington, CT, July 1997 – August 2007
Assistant Swim Coach - Rensselaer Polytechnic Institute, Troy, NY, September 1998 – May 2003