George Tyler will likely be the best customer service associate or

analyst or manager for a broad range of enterprises.

In his past lives he was strong in consumer retail, communications,

analysis, statistics and mathematical modeling, executive level

presentations and strategic and tactical planning and business to business

sales too. But he has always been a homeowning DIY guru doing home

electrical, plumbing, window and door installation, and light framing.

George knows tools and fasteners and raw DIY parts, home and automotive

tools and accessories, as well as lawn and garden accessories, and

appliance install methods and tools. George is an adept user of quick

changing technology...pulse code modulation-digital technology and digital

office communication tools.

George has reinvented himself as an outstanding retail and customer

service professional creating the ultimate customer satisfaction

experience. His first effort (2010-2011) as a waiter-server at Zio's

Italian Kitchen, Georgetown, TX, was a resounding success. George reads

people well, understands body language. He also understands the theorems of

Edward Bernays and W. Edwards Deming... and has the insight to recognize

and or apply those theorems in a work environment. Crossover talents

are: outstanding marketing and operations analyst and e-commerce marketing

and information systems designer yet has line user skills with leadership

qualities. Has managed a staff as large as 23 in a corporate headquarters-

management environment. Now happy to be a retail team member, expediter,

customer service manager or business analyst. Would prefer to work where

customer interface is paramount. 6'1' 190 pounds, great health.

Professional and avocation experience:

2011. Zio's Italian Kitchen Georgetown, TX

Server. A first time server yet was nominated by customers for

the unofficial customer service award.

2003. DMinsite - Covington, KY sales engineer for internet-WEB

designs for mail order catalogers

1983- 2001 Names and Addresses, Inc. Wheeling, IL

- Sales account executive, Vice President

Mailing list consultant/broker

401k administrator; MIS systems design

1981-83 Fidelity Products - Minneapolis, MN

Mail marketer of business office

supplies/equipment.

_ Market Development Manager

Designed MIS automated 1,500,000 customer history and sales

efforts and built algorithms to score and select for promotion.

Purchased $12,000,000 in advertising components annually.

Strategic and tactical and sales planning and analysis plus

MIS design

1966-1980 Fingerhut Corporation, Minnetonka-St.Cloud, MN

Consumer marketer of general merchandise

AVP-Marketing - Marketing analysis, project

definition, execution and expediting.

Manager Marketing statistics analysis,

MIS design, management information analysis and reporting,

sales planning and forecasting. Inventory

control/demand forecasting system design. Supervision of

23.

1964-1966 Ken's National Oxygen Anoka, MN

General manager and bookkeeper for a six employee welding supplies

distributor with a three truck territory of approximately 21,500 sq.

miles.

1962-1964 Cass Screw Machine Brooklyn Center, MN

Screw parts Turret lathe machinist and setup

REFERENCES

Zio's Italian Kitchen Restaurant John Williams, General Manager, or

Aaron Landice

Georgetown, TX 512-***-****

Names and Addresses Inc Nancy Stironek, GM

Lake Zurich, IL 847-***-****

Dminsite Larry Kavanagh, Pres

-subscriber acquisition and retention strategies and tactics

Covington, KY 859-***-****

AMERICA REMEMBERS-collectibles Paul J. Warden

ASHLAND, VA 804-***-**** Owner/Pres

IBM DIR MARKETING Joel E. Nelson

White Plains, NY 914-***-**** Marketing mgr.

Contact this candidate