Customer Service Sales

Potential Employer,

Thank you for taking the time to review my information. I feel I would be the best candidate for

this position. I have many years of clerical and administrative experience. I am a punctual hard

worker who is detail oriented and dedicated to the task at hand. I am very personable as well as

organized. I have several years of experience multi-tasking in a variety of job functions. I have

over a decade worth of experience with computers and I am extremely knowledgeable of most

business operating systems. I have worked in financial institution directly with customers for

numerous years allowing me to use several different problem solving methods for thousands of

different situations. I would like the opportunity to illustrate how my skills would best fit this

position.

Thank you

Sherise McCoy

Sherise McCoy

128 Dahlgren Ave apt H

Portsmouth VA 23702

U.S.A

Cell Phone [347]543-1775

Work {757}523-3000

EDUCATION

Attended John Jay College of Criminal Justice New York NY 10019

Major: Criminal Justice

Elmont Memorial High School

QUALIFICATION

I am able to type fifty (50) words a minute. I have previously worked as a secretary with

extensive clerical skills. I worked with computer for several years.

I have a lot of cashier experience I also have .experience in retail. I can handle money

well, and I am very sociable and punctual.

WORK HISTORY

• HSBC 757-***-**** February 2007 –May 2010

Retail Services Collector

job requirements are to assist cardholders with customer service needs as well as bringing

their accounts current and out of our internal collections department while collecting a

required monthly goal and obtaining 100% of every retail service collections

requirement

• The Home Depot (757) 421- 3167August 2006

Phone operator / receptionist/ customer service

Answering and transferring calls

Handling special orders, making special orders over the computer

Assisting customers with finical and social problems they experienced within the store.

• Eckerd's Pharmacy757-***-**** February 2006

Pharmacy assistant

Assisting customers, retrieving filled prescriptions

• Ann Taylor 516-***-**** Feburary 2005

Employed as a commission sales association

I also work on the register.

I managed to break a record for the highest amount of sales for a person on my first day

of work.

• Roy Wilkins Park Association 718-***-**** July 1999-2005

Employed as an Office Helper.

Receptionist duties with clients and children.

Worked with children, addressing their needs.

Developed a very long lasting friendship with fellow co-workers .

Clerical duties included; typing, filing, coping, answering phones and other secretarial

jobs .Developed a very long friendship with staff and co-workers.

• 113th Percent 718-***-**** August 2001-2005

Clerical work

Filling, alphabetizing

COMPUTERSKILLS

1 Knowledge in computer programs, such as Word Perfect.,

2 Windows

3 Nine years experience in basic computers skills.

AWARDS RECEIVED

4 Most Academically Improved January 2000

5 Most Academically Improved June 2002

General Knowledge

U.S. Citizen

No veterans’ preference

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