Post Job Free

Resume

Sign in

Sales Customer Service

Location:
Santa Barbara, CA, 93110
Posted:
October 01, 2010

Contact this candidate

Resume:

KAITLYN C. KIRALY

**** ****** **** ***** *******, CA 93110

310-***-**** email: abj7iw@r.postjobfree.com

operations/production/sales & marketing

**/** **/** **** Condren Design El Segundo, CA

Director of Operations and Business Development

Managed daily website activity including incoming orders, customer service and delegation of daily

tasks to staff.

Managed all aspects of production including order creation, printing, packing and quality control.

Managed all purchasing, shipping and receiving.

Trained and managed staff and seasonal help.

Partnered with CEO in new product design, development and marketing.

Created, coordinated and implemented special events programs and promotions.

Exhibited consistent excellence in customer service and operational expertise resulting in increased

sales referrals and return sales; customer base grew from 500 to 10k in one year.

SALES/MARKETING

09/01 06/06 Burning Torch Los Angeles, CA

Sales/Marketing Coordinator

Managed all sales and marketing activities for CEO of high end, fast growing fashion company.

Coordinated national marketing efforts at the five major marketing events annually, in New York

and Los Angeles.

Coordinated creation of extensive press kits and interfaced heavily with national public relations

firms.

Coordinated all phases of merchandising including photography, models, styling and product

placement.

Marketing and sales strategies resulted in consistent growth and profitability for company.

Only company employee to receive personalized incentive program to reward exceptional

contributions.

01/99 09/01 Wright’s Manhattan Beach, CA

Store Manager

• Managed all phases of well known successful clothing and accessories boutique in competitive environment.

• Hired, trained, managed and evaluated performance of 10 + sales staff.

• Effectively merchandised over 50 lines resulting in significantly increased sales and traffic volume.

Clinical/Medical background

10/93 7/98 Mentor Corporation Santa Barbara, CA

Clinical Research Associate

• Developed study protocols and designed case report forms with in house and contracted consultants.

• Interfaced with contracted psychologists to locate appropriate quality of life test instruments.

• Participated in study cost analyses and project budgeting.

• Targeted appropriate investigators through research and work with marketing/sales personnel etc.

• Performed on site enrollment of investigators by meeting with doctors and staff, explaining and defining protocol,

educating and training of doctors and staff in study participation/maintenance/case report form completion.

• Performed annual on site monitoring, auditing, and closure of study sites.

• Monitored investigator participation and standing over duration of study, including protocol compliance and timely

case report form submissions.

• Monitored accuracy and completion of case report forms submitted to Mentor, and, if necessary, followed up with

offices via telephone for further education/instruction.

5/93 10/93

Clinical Study Data Reviewer

• Compiled information, reviewed files and verified research data submitted to the Clinical Programs Department of a

major surgical implant manufacturer.

• Assumed responsibility for the quality, completeness and accuracy of incoming research data.

• Educated physicians and staff about clinical study protocol and procedures and ensured compliance.

• Contacted investigator offices to obtain incomplete or missing data.

• Initiated follow up activity in the event of non compliance issues and product complaints.

• Played an integral part in the creation of Mentor’s first explant return kit – satisfying customer demand.

• Conducted field audits of study patient files.

5/92 5/93

Legal Department Staff

• Performed detailed review of a great variety of documents for responsiveness to pending mammary litigation.

• Met with corporate officers and managers to conduct initial in office reviews.

• Analyzed and drafted descriptive legal documents.

• Contacted investigator offices to obtain incomplete or missing data.

• Assisted Mentor’s corporate legal counsel in the implementation of record retention policy.

• Trained clerical staff.

Education

Los Angeles, CA

University of California

Bachelor of Arts Degree,

Sociology/Social Psychology



Contact this candidate