Customer Service High School
Resume:
LUCAS PHILIP TIETTMEYER
CINCINNATI, OH 45230
Mobile : 513-***-****
Evening Phone : 513-***-****
Email: abj7h1@r.postjobfree.com
Country of citizenship:
United States of America
Veterans' Preference:
No
Contact Current Employer:
No
AVAILABILITY
Job Type:
Permanent
Temporary
Work Schedule:
Full Time
Desired Work Environment
Telework
DESIRED LOCATIONS
US-OH-Cincinnati
WORK EXPERIENCE
Adecco
4/2010 - 8/2010
Cincinnati, Ohio US
Salary: $10.00 USD Per Hour
Hours per week: 40
Customer Service Representative
Took incoming calls from Customers on a 4 month assignment. Input data from customer feedback comment cards.
Queen City Metro
8/2008 - 10/2009
Cincinnati, Ohio US
Salary: 32000 USD Per Year
Hours per week: 40
Coach Operator
Bus Driver, Class B CDL license. Perfect attendance, Exceeded goals for on time performance for routes. Safety award for 1 year of safe driving no preventable accidents
Humana
7/2006 - 7/2008
CINCINNATI, OH US
Hours per week: 40
Customer Care Specialist
In my role as a customer care specialist I directly responded to questions, resolve concerns and provide guidance on transactions, inquiries and complaints from both internal and external customers.
In my role I also received, documents and resolved customer inquiries by using established best practices
Builded lasting relationships with Humana’s customers
Educated customers, providers and employers about Humana’s products and services both over the telephone and through face-to-face briefings
Key Competencies
Build Trust: You honor your word by doing what you say you are going to do.
Champions the Customer: You keep closely attuned to the needs and perspectives of customers and use this insight for the benefit of the business.
Drive for excellence: being a continuous learner who encourages others to learn. By constantly upgrading your own work, you achieve results and outperform the competition.
Accountability : meeting clearly stated expectations and take responsibility for achieving results.
Midland
7/2005 - 7/2006
Amelia, Ohio US
Salary: 10.00 USD Per Hour
Hours per week: 40
Customer Service Specialist
Answered calls to update customers insurance information for financial institutions. Also made outgoing calls to insurance agents to verify specific information. Updated data on insurance websites.
EDUCATION
TURPIN HIGH SCHOOL
CINCINNATI, OH US
High School or equivalent - 7 / 1996
Major: BUSINESS ADMINISTRATION
GPA: 2.6
UNIVERSITY OF CINCINNATI
CINCINNATI, OH US
Some College Coursework Completed
Major: BUSINESS ADMINISTRATION
GPA: 3
JOB RELATED TRAINING
Proficient in all Microsoft Office Programs, including Word, PowerPoint, Excel, and Access
I am able to type 50-55 wpm
REFERENCES
Linda Knicely
Hamilton County
Probation Officer
Phone Number:
Reference Type:
Professional
ADDITIONAL INFORMATION
Safety award at Metro for having no preventable accidents
Contact this candidate