RESUME
Maureen.Mitchell
abj7fk@r.postjobfree.com
** ***** *****, **********, ** 62220
Work Experience:
**/**** – Present IPC International, Inc./Union Station Holdings @ St. Louis Union Station
Presently, I am a Lieutenant with the Public Safety Department which is a supervisory position
where I make up the deployments of where all the officers are designated to be each hour during
the work shift, as well as being included in the deployment myself. Then, if any situation comes
up during the course of the shift that needs a decision made, I am the one. Our deployment duties
consist of:
1) Dispatcher - Involves receiving radio traffic from fellow officers patrolling all areas of
the property which is input into a company dispatch program (E911Pro) on a computer. Then @
the end of the work shift, a daily activity report is printed out for each individual officer. Also
monitor a Fire Panel, which covers all areas of the property including the Marriott Hotel.
Anytime an alarm is triggered anywhere on property, it sounds off on the panel, we then know
the location & are able to check it out for validity. We make and receive calls from three different
phone lines.One being an emergency line, one being an in-house line, & one multi-line phone.
2) Patrolling - Both on-foot inside & outside the Station as well as driving the mobile unit to
patrol all outside areas of the property. Then, if we have any incidents needing us to respond, we
can do so from both inside & outside.
3) Camera Booth - Involves working with 39 cameras that cover all areas of the property
(both inside & outside) performing timed routine checks of different areas as well as monitor
what activity is happening all over the property.
4) Prior to my being a Lieutenant, I worked as the office Administrative Assistant where I
took care of filing employee files & paperwork, typing all weekly & monthly reports plus any
letters going to our corporate office using Microsoft WORD & EXCEL & I made sure all
officers' security licenses did not expire with records kept on renewal dates. I was the one to
contact if any officer needed uniform items (shirts, pants, belts, etc.) & I prepared whatever was
needed for our monthly training meetings.
5) I have taken the George Washington University Terrorist Response training, I have First
Aid/CPR training & I am a certified authorized trainer for IPC International, Inc.
I have worked at St. Louis Union Station, doing the same job, since 01/2004 but I have been
through three company changes consisting of Union Station Holdings 01/04-12/2004, Jones,
Lang, & LaSalle 12/04-01/2005 when IPC International, Inc. took over.
10/2003 - 01/2004 WHELAN SECURITY COMPANY, St. Louis, MO
As a licensed security officer, I was posted at different areas of Lambert Field Airport in St.
Louis, MO where I was to keep things peaceful & orderly.
05/2002 - 10/2003 HUMANE SOCIETY OF MISSOURI, Maryland Heights, MO
I kept all animal kennels clean & sterile as well as make sure all animals had food & water. Plus
I assisted customers who came in wanting to adopt any one of our animals. I also assisted the
medical technician with holding animals when they first arrived while they were examined &
given any necessary shots as well as supplied with microchips. I also performed euthanasias right
on property. I would still be there if it hadn’t been for some transportation issues at the time.
10/2000 - 05/2002 PERRYVILLE PET HOSPITAL, Rockford, IL
I processed all blood samples & assisted the veterinarians with holding animals when being
examined. I prepared all vaccines prior to appointments. I made sure all areas of the clinic &
kennels were kept clean & sterile. I also took care of filing patient records away once the animals
left the clinic.
04/1998 - 11/2001 HICKORY KNOLLS GOLF RANGE, Belvidere, IL
07/1998 - 07/2001 ROCKFORD AREA RESTAURANTS, Rockford, IL
I worked as a part-time cashier at a combination driving range & 18-hole miniature golf course.
We sold Good Humor ice cream items as well as different flavors of ice slushes.
I also worked part-time at different Rockford, IL restaurants as a server.
08/1996 - 07/1998 PLEASURE BREAK VACATIONS, Rolling Meadows, IL
During the course of 2 years & 4 months, I worked as a Reservations Agent & Supervisor, Group
Tour Representative & Ticketing Agent. We took phone calls from travel agents wanting to make
reservations to one of our designated destinations. I only left this job due to the company being
bought out by Mark Travel & relocating to Milwaukee, WI and I did not want to commute daily.
04/1984 - 01/1996 AMERITECH, Hoffman Estates, Chicago, & Westchester, IL
During the course of 12 years, I worked as a Data Entry Operator, a 401k/Payroll Assistant in
Hoffman Estates, IL, an HR Assistant in Chicago, IL, & as a Sales Compensation Analyst in
Westchester, IL. I was downsized in my 12th year of service.
EDUCATION: ELGIN COMMUNITY COLLEGE, Elgin, IL 1973-1975
I received a Certificate in Word & Information Processing. I also have experience with Microsoft
EXCEL/Microsoft WORD & have kept my experience up-to-date to the present. My typing
speed has been timed between 50-65 w.p.m. As far as animal handling, besides what is listed
above, my husband & I have three boxer dogs so I am well aware of how domestic animals
should be treated & cared for.