Customer Service Sales
Resume:
Leslie Washington
Columbia, SC 29204
abj7fe@r.postjobfree.com
(Looking to relocate back to Virginia. I am also willing to relocate to parts of Maryland and
Washington D.C. and do not expect employer to pay relocation cost.)
QUALIFICATIONS
Several years in customer service and sales related fields. Experience in working face to
face with customers as well as over the phone. Knowledge of Microsoft Office, Data Entry
and Online Banking concepts and applications. Training of new employees in and out of a
call center environment.
EDUCATION
Graduate of Fauquier High School, Warrenton VA, 2001
Randolph Macon College, Ashland VA, 2001 2002
EMPLOYMENT
Present Independent Contractor
Provide services to SMS companies in assisting customers with questions.
Provide customer service for companies, and data entry for clients.
Monitoring of US mail.
8/2007 1/2008 Executive Recruiter, Powers Recruiting Group
2401 Dutch Fork Road
Chapin, South Carolina 290**-***-*** 2248
Assist candidates in furthering their careers. Help clients in filling
employment needs that they may have. Market existing candidates to
potential clients. (cold calling businesses)
1/2006 6/2006 Online Banking Representative, Online Resources Corporation
4795 Meadow Wood Lane
Chantilly Virginia, 201**-***-*** 3100 x 1889
Responsible for assisting customers over the phone with their online banking
needs. Assisting of accessing online banking program, as well as walking
customers through steps to set up their online banking account. Submitted
payment inquires as necessary. Also sell the online banking and bill pay
programs through calls received and calls out to customers.
1/2004 12/2005 Assistant Call Center Trainer, Metro One Telecommunications.
Duties included assisting wireless customers with directory assistance.
Providing phone numbers, directions, and movie listings. Responsible for
training new hire classes and the monitoring of operator calls. Resolved
complaints from customers and provided appropriate feedback to operators.
Updating of database as needed.
Company went out of business.
9/2003 1/2004 Comcast Customer Service Representative, Call Pro
Called customers who moved into a new area to setup cable services. Selling
of Cable and Internet Services and up selling customers to a higher grade of
service
Company went out of business.
7/2002 9/2003 Floor Pharmacy Overnight Stocker, Giant Food
7575 Linton Hall Road
Gainesville, Virginia 201**-***-*** 2040
Responsible for the unloading of trailers, and stocking shelves. Make
displays of sales items appealing to customers. Assisted customers with
questions and suggestions of products. Update price of items as needed in
the database as well as pricing labels.
11/2000 8/2001 Weight Loss Consultant and Fitness Instructor, Healthy Inspirations and
Contours Express
627 Frost Avenue
Warrenton Virginia, 201**-***-*** 0304
Selling of weight loss and fitness programs to clients. Assisted clients with
weight loss and fitness goals. Provided programs to fit each individual's
needs and encouraged clients when they became frustrated with the
programs.
Left to attend college out of area.
11/1999 11/2000 Special Projects Team, Imaging Acceptance Corporation
As a member of the special projects team responsible for the prepping,
scanning and coding of documents. Input data into system as necessary.
Provided services of taking paper files and transferring them to a cdrom for
easier access.
Company went out of business.
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