Lisa Sheard
abj7bd@r.postjobfree.com
Phone: 513-***-****
Hamilton, OH 45013
Cell: 513-***-****
Professional Profile
Multi-faceted professional with over 17 years in higher
education.
o dynamic presenter to diverse populations and on many
subjects
o skilled leader and trainer
o dependable, team player
o focused and organized
o excellent oral and written communication skills
Professional Experience
MIAMI UNIVERSITY, OXFORD
Division of Student Affairs
Director of Divisional Technology Initiatives, July 2002 to
August 2009
Assistant to the VP of Student Affairs, Budget &
Technology, December 2000 to June 2002
Maintained and advanced the technology infrastructure of
the Division of Student Affairs. Assisted with budget
tracking and historical account overviews while in budget
position.
o provided technical support for eighteen departments
(approx. 250 machines)
o authored and maintained 4 departmental web sites; web
assistance to other departments
o managed divisional use of physical space through change
requests and annual inventory
o authored RFP and managed project from proposal to
implementation for the purchase of several function
specific systems - BASICS, Judicial Action, QS/1,
PyraMED
o created "TechTricks" monthly email communication for SAF
staff
o streamlined process for outside and internal IT project
requests
o created and maintained a complete and updated inventory
of equipment and software
o managed Warfield Hall building renovation for Student
Affairs; liasioned with PFD Project Manager and Project
Architect
o created technology training program for the division;
authored curriculum and provided instruction for 21
classes
o acted as liaison with IT Services, Physical Facilities
and other departments
o served on 32 university committees, advisory groups,
steering teams, and project teams
Miami University Police Department
Administrative Assistant/Systems Administrator, July 1997
to December 2000
Functioned as Administrative Assistant to the Chief and
Deputy Chief. Performed duties as departmental Technical
Support Representative and provided routine system
maintenance, support and upgrades.
o upgraded 98% of the department machines to at least
Pentium class on limited budget
o implemented installation of Ohio Disklaw online for
access to the Ohio Revised Code
o upgraded outdated server by going to the Shared Server
Program, thus getting the necessary technology at a
savings of over $15,000 to the department
o authored parking software RFP and served as Miami team
leader for implementation of software package
o served on the Y2K Swat Team and ensured departmental
compliance and seamless transition to year 2000
o recommended and installed several key components of new
technology including scanner, pagers, digital camera,
color and laser printers
o attended Diversity Institute and performed workshop
facilitation at Miami
o developed university wide employee orientation plan for
SATSS staff
o achieved Master classification, April 2000
o initiated, scheduled and processed 1219 disciplinary
hearings and related paperwork by use of standard
procedures and templates I created
King Library, Dean's Office
Senior Account Clerk, November 1994 to July 1997
Performed duties of main receptionist/secretary in the
Dean's Office as well as managed student employee/payroll
operations.
responsible for student employee hiring operation for 17 library depts.;
creation of new streamlined hiring/onboarding process
2. entered and tracked student payroll for approximately 200 students
o functioned as Help Desk Personnel in University
Libraries as part of new reference initiative;
maintained a reputation for excellent customer service
Brill Science Library
Library Clerk, June 1993 to November 1994
Supervised evening circulation operation. Functioned
as secretarial support to Head Science Librarian.
King Library Cataloging Dept.
Library Records Technician, July 1988 to August 1989
Searched, checked, and corrected MARC format records using
the OCLC system and performed routine card catalog
maintenance.
Brill Science Library
Library Assistant, May 1988 to July 1988
Reshelved books and periodicals. Responsible for carrel
checks. Checked in new periodicals and performed missing
issue procedures.
DELTA ZETA NATIONAL SORORITY HEADQUARTERS, OXFORD
Membership and Data Clerk, September 1991 to June 1993
Responsible for Initiation, Judiciary and Statistical
Depts. daily operation.
automated Judiciary Dept. using Microsoft Office suite
created specialized documents and certificates that eliminated outsourcing
and saved on expenses
streamlined procedures and processes to the extent that one person could
maintain both the Judiciary and Statistical Departments
UNION COUNTY SCHOOL CORPORATION, LIBERTY
Certified Public Educator, August 1989 to August 1991
Instructed sixth grade English and Reading for the school
year 1989-90 and sophomore and junior English for the
school year 1990-1991.
Education
Miami University, Oxford, OH 45056
BS in Education, May 1988
Major: English/Literature
Minor: Reading
Selected Professional Development
ITIL Foundations v.3.0 training, May 2008
AdvisorTrac User conference, March 2007
Miami Altiris Administrator certification training, July
2006
Ohio Higher Education Computer Consortium annual
conference, April 2005, presenter
Educause 2004, October 2004
PyraMED Users Conference, October 2004
Miami Tribe Powwow, June 2004
QS/1 User Conference, August 2003
T2 Systems User Group Conference, November 2000
4th Annual Diversity Education Institute, July 1998
Selected Committee and Team Work
President's Distinguished Service Awards Readers Group,
December 2005 - August 2009
Administrative TSR Subgroup, Leader, June 2004 - August
2009
Student Motor Vehicle Appeals Board, Chair, August 2002 -
July 2009
Community Advocacy Alliance Steering Committee, July 1997
- June 2007
Classified Personnel Advisory Committee, June 1997 - May
2000
Personal/Community Service
American Cancer Society Relay for Life Steering Committee
Oxford, 2008 - present, Accounting Chair
Hamilton/Fairfield, 2002-2007, Survivor and
Accounting Chair
Women's Club of Oxford, 2004 - present
Fraternal Order of Police Associates, 2002 - present,
currently serving as Secretary
Oxford/Talawanda Community Services, Inc. Board of
Directors, 1991 - 1999
Secretary, 1995 - 1999
Personnel Committee Chair, 1997 - 1999
Order of the Eastern Star, 1985 - present, various offices
Comprehensive resume and references available upon request.