Customer Service Home Health

NELDA RENDON

**** ***** *****

Harlingen, Texas *8550

Home 956-***-**** Cell (956)778-

6727

abj790@r.postjobfree.com

CAREER OBJECTIVE

Secure a fulfilling position with a fast pace, forward thinking

company/industry

offering training and providing opportunities for self growth and

advancement

PROFESSIONAL EXPERIENCE

Special Assistance for Veterans Endeavors (S.A.V.E) Current Position

Executive Administrator

. Responsible for coordination of daily operations to ensure

achievement of VA standards in the pursuit of assisting all veterans

. Responsible for administration activities including budget,

researching, planning, and analyzing all resources and programs

available for use

. Function as a management analyst utilizing information for

coordinating

implementing, and monitoring action plans for successful fundraising

Eldercare Home Health and Hospice

June, 2008 - Oct, 2009 Marketing Relations Director

. Responsible for developing and coordinating all projects for

three valley clinics

. Managed and supervised all marketing staff and three clinics

productivity

. Responsible for accurate in put of monthly Medicare

reports/data in computer

. Established close relationships with physicians and nurses,

while educating

Community on Home Health, P.H.C and C.B.A. programs

Health Success Rehab Center

Jan, 2006 - June, 2008 Marketing Director

. Responsible for establishing rehab services to local pediatric

and family doctors

. Responsible for all weekly and monthly referral production

. Increased productivity from 20% to 105% with in a years time

. Coordinated and implemented educational projects and programs

for productivity

. Supervised all in services, promotions and work shops for increasing

referrals

Valley Media, Inc/Bargain Book

Aug, 1989 - March, 2004 Account Executive

. Responsible for clients billing, clients monthly account

payable, entering all

Accurate data in computer, handling clients advertising and

client's complaints

. Maintained long term business relationships for customer service

satisfaction

. Produced and coordinated promotional projects for weekly

publication

. Assisted and guided the graphic artist in all clients

advertising layouts

. Actively cold called prospects for new business, developed strategic

sales approaches for advertisers, and plan annual strategies for

advertisers

EDUCATION

University of Texas- Brownsville

. Bachelors of Business Administration major in Marketing

University of Texas-Brownsville/ Texas Southmost College

. Associates of Arts in Business Administration

Background

. Proficient in English and Spanish

. Knowledge in Microsoft Word, Excel, and Power Point

. Willing to travel

Certificates Awarded

. Community Development Advisory Board

. Special Olympics Texas Rio Grand Valley

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