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Quality Assurance Insurance

Location:
Knoxville, TN, 37938
Posted:
September 30, 2010

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Resume:

**** ********** **** 865-***-****

Knoxville, TN *7938 abj759@r.postjobfree.com

Linda G. Perry

Summary of

Qualifications

** ***** ********** ** ******** Property Insurance (Company Level)

Ability to evaluate, review and refer (when indicated) issuance of all

policy processes - recognize discrepancies in original information vs.

final product and bring to the attention of the appropriate party or resolve

independently. (If warranted, collaborate with others to propose a

resolution.)

Ability to rate and process (both manually and automated): New

Business, Renewals, Endorsements, Cancellations and Audits - to

determine appropriate premiums and coverage(s) for the specific risk.

Deliver timely and accurate products, taking pride in professional service

to Agents (insureds), as well as technical support to underwriters,

producers and management.

In-depth knowledge of insurance policies, forms, procedures and

coverages, as well as Federal/State regulations to maintain compliance.

Working knowledge of Microsoft Office applications (Outlook, Word &

Excel).

Above average data entry, mathematical and analytical skills.

Professional 04/95-01/09 Providence Mutual Fire Insurance Co.

Experience 340 East Avenue, Warwick, RI 02886

Senior Commercial Rater/Technical Assistant

Processed daily workflow using a team approach ( depending on level of

authority) to maintain department productivity, accuracy and goals -

using a paperless imaging system (Imageright). This included

quarterly reviews for all rating personnel to ensure uniformity of

products and procedures.

Analyzed and evaluated all current and newly submitted applications to

determine appropriate risk factors, use and values to ensure proper

classification and pricing for risk submission.

Collaborated with management, business analysts, actuarial and IT

departments to develop, test and implement new product lines

(specifically Auto and Businessowners), while maintaining ratefiles

and manuals for existing products. This included development of

appropriate training materials and hands-on training for department

personnel.

Coordinated and developed test matrixes for all rules and applicable

forms prior to computerized implementation. Reviewed and

proofread current regulations, manuals and forms to ensure

compliance with industry regulations. Provided problem resolution for

any discrepancies, while completing special assignments in

association with Management, Marketing, Actuarial, Reinsurance

and Accounting (account reconciliation, agency requests and

disputes).

02/90-01/95 Providence Washington Insurance Co.

Old Stone Plaza, Providence, RI 02903

Senior Analyst

Data entry of daily workflow processes along with entry of Commercial

Ratefiles, minimum premiums and statistical codes.

Updated and maintained processing tables, including quality assurance

testing - to minimize system failure and ensure integrity of system

and validation of current rates and codes.

Interacted with ISO, State Filings Department and Branch Offices for

verification of state statutes, procedures, enhancements and

problem resolution

Education AICPCU (05/08): AIS 25: Delivering Insurance Services

MAIA of New England (08/91): CISR - recertified annually

Providence College: INS 21

Rhode Island College (Elementary Education major)

Colt Memorial High School (Bristol, RI)



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