Donna Vela

***** ***** **** ****

Moreno Valley, CA. 92555

909-***-****

abj725@r.postjobfree.com

Objetive:

To secure a Customer Service/Administrative position.

Experience:

Lexxiom Inc, Back office support for multiple Law firms.

Fontana, CA. - June. 2006 to September 2010

Accountant / Finance Assistant / Collections

. Ability to supervise and lead a team of 20 staff members.

. Gather, verify and analyze complex account data.

. Verify and prepare statements, financial records and analyze

reports.

. Understanding of AR and PR processes and support.

. Providing assistance to the account department with year-end audit

requirements.

. In charge of bouncing draft's / ACH and Check's.

. Ensure payroll data integrity and work closely with accounting

department to report actual labor cost details.

. Prepare pay by verifying time records through EZ-labor calculating

and producing checks or electronic transfer.

. Inbound/ Outbound customer service, Collection on past due

accounts.

. 140 minimum required collection units.

Verification Case Manager

. Ability to maintain sensitive and confidential information.

. Verify all clients private and confidential information ( DL #, SS

#, address, and method of payment)

. Analyze cash receipts, payment application and account

reconciliations.

. Handle customer complaints and update accounts from any

discrepancies.

.

Kaiser Data Center Jan 2001-Aug 2005

. In charge of 15 employees

. Dispatch, Switchboard, Inbound, outbound call's, Report writing,

Spreadsheets.

. Management experience, Strong interpersonal, administrative and

leadership skills,

. Excellent customer service, Professional attitude, organize and

detail oriented,

. Excellent oral and written communication, Well-organize Project

Manager,

. Proficient in WordPerfect, MS Outlook, QuickBooks, MS PowerPoint,

Access, and Excel

References:

Available upon request.

Contact this candidate