Customer Service Health
Resume:
Kourtney M. Griffin
Memphis, Tennessee 38115
615-***-**** (mobile)
abj71h@r.postjobfree.com
OBJECTIVE
To utilize my skills and experience to seek a position in Health Education
focusing on community and public health in the government, public or
hospital sector.
EDUCATION
Middle Tennessee State University Murfreesboro, TN
Bachelor of Science, Health Education August 2009
Health Education Major, Health and Human Performance, Community and Public
Health concentration
EDUCATIONAL PRESENTATIONS/PROGRAMS
. Program Planning: Maternal Health in the U.S: The Importance of pre-
natal care, nutrition
and education for Girls ages 10-14 and Women ages 35-49.
. Health Promotion Internship: Participated in the residence hall
"Condom Olympics."
Spoke about types of birth control, how to properly put on a condom, and
about STI's/STD's.
. Bioethical Issues Health Education: Air Pollution in the Murfreesboro
Area
. Foundations of Health Education:- The Study of Autism
TRAINING & EXPERIENCE
Community Anti-Drug Coalitions of America Louisville,
KY
Mid-Year Training Camp July 2009
. Represented Rutherford County, TN at the CADCA training camp
. Gained knowledge about substance abuse and various programs.
. Networked and connected with the Memphis/ Shelby County Anti- Drug
Coalition to re-established the local chapter
National African American Youth Initiative
(NAAYI) Washington, D.C.
June 2003
. NAAYI is designed for highly motivated youth who have an interest in
pursuing a career in health
. Selected as one of four top students to represent the state of
Tennessee
. Worked in a group setting with teenagers from around the country
. Met with various Congressional and Senatorial Representatives,
including members of the Black Caucus and with others who have an
impact on health policy and decision.
. Learned of health and science careers and educational opportunities in
the government and in the private sector
WORK EXPERIENCE
. Unified Health Services May 2010 -
October 2010
Responsibilities: As Credit Specialist, I am responsible for checking
payment status for Workman's Compensation claims by contacting
carriers or individuals responsible for payment. Once payments are
received, I work through the claims to ensure payments are correctly
posted. If not reconsiderations are created and submitted for processing.
I also reach my service goals by reaching out to the required fifty-five
(55) clients per day.
? Hollister Co. April 2008 - Present
Responsibilities: As part of "Impact Team", our responsibility
includes presenting the store in a neat manner, refilling the shelves
with items pulled from a scanner, greeting customers with the Hollister
Tag Line and ensuring that our customers have a safe and enjoyable
shopping experience by preventing shoplifting.
. Middle Tennessee State University September 2005 - August 2008
Department of Housing
Responsibilities: Provided excellent customer service to residents by
reporting roommate issues, maintenance concerns or directing any other
questions to the area coordinator. I also monitored the security cameras,
surveyed lobby area and answered phones.
? Textbook Brokers August 2008-
August2009
Responsibilities: Provide students with books for purchase based on
their class schedules and pulled and packaged books that were being sold
on the internet.
? Middle Tennessee State University
Athletic Ticket Office August 2008- July
2009
Responsibilities: Sold tickets for sporting campus games and on-campus
activities.
SKILLS
* Microsoft Excel
* Microsoft Word
* Microsoft PowerPoint
* Public Speaking
HONORS
* MTSU Minority Scholarship 2006, 2007, 2008, 2009
* MTSU Symphony Scholarship 2004, 2005, 2006
* Middle Baptist Church Scholarship 2004, 2005, 2006, 2007, 2008, 2009
* Hands Across Memphis Teacher of the Year 2006
ACTIVITIES
* Middle Baptist Youth Usher Board: 2002, 2003, 2004
* Hands Across Memphis Bible Teacher 2004, 2005, 2006
* MTSU Symphony, Cello: 2004, 2005, 2006
* Omega Phi Alpha National Service Sorority:2006, 2007, 2008
Contact this candidate