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Customer Service Administrative Assistant

Location:
South Jordan, UT, 84095
Posted:
October 05, 2010

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Resume:

COLLEEN H. KOCH

***** *. **** ***** ** 208-***-****

South Jordan, UT 84095 abj6zo@r.postjobfree.com

SUMMARY

Focused and versatile professional with extensive experience in all aspects

of the accounting field. Exceptional problem-solving skills with expertise

in projects, process improvements and attention to detail. Principal

strengths include sound judgment, verbal and written communications and

follow through. A unique blend of technical accounting, office management

and people skills used to bring order from chaos.

AR/AP/Payroll Reporting Projects

Oracle/SAP/PeopleSoft Detail Oriented Deadlines

Training Customer Service Team Player

WORK EXPERIENCE

Minidoka School District, Rupert, ID 2008 - 2010

District Office Assistant

. Reconciled bank statements, ensuring bank errors were corrected and

outstanding checks were cleared.

. Maintained district-wide fixed assets program, tracked bond accounts

and reconciled with the general ledger.

. Maintained contracts, W-9 forms on contracted service providers.

. Processed purchase orders generated by departments and assisted in

accounts payable functions.

. Prepared district calendar, student attendance for all schools and

filed quarterly state reports.

. Prepared state budget and financial reports.

Intel Corporation, Riverton, UT 2000 - 2008

Payroll Specialist

. Documentation Coordinator - received Intel's highest HR Achievement

award for contributions on a long-term project with complicated system

changes that impacted pay for more than 15,000 employees. Planned and

documented all process changes for the project. This project was

delivered on time, with zero defects, and is saving Intel

approximately $16 million dollars annually.

. Audited amended timecards using SAP Automated Time and Attendance

system.

. First contact for second level escalations. Provided the legal

department with pertinent information and documentation.

. Global Cash Awards Owner - coordinated Intel's cash and patent award

program. Processed awards for 52 countries totaling 14 million

dollars annually. Upgraded the cash award tool that included testing

and documenting the changes in 5 languages.

. Disaster Recovery - documented all payroll processes, followed

department guidelines and identified defects.

C. Koch Page 2

Payroll Coordinator

. Coordinated work assignments for 10 employees. Ensured the staff

adhered to policies/guidelines/legalities and increased productivity.

Coordinated year end processes and generated reports. Trained new

hires and taught classes on new processes.

Payroll Administrator

. Processed payroll for hourly and salary employees, which included

setting up direct deposits and W4's. Input overtime and on-call

timecards. Processed payroll checks, stop payments and terminations.

Processed tuition reimbursements and stock participation plan.

Processed W2's and W2C's.

Alliant Techsystems Inc, Magna, UT 1999 - 2000

Assistant III

. Composed reports, memos, charts, and graphs. Prepared presentations,

proposals and created purchase orders.

. Screened mail, calls and visitors, coordinated meetings and

conferences, made travel arrangements and maintained daily schedule.

. Composed department policies and procedures. Coordinated the

department training by attending meetings and updating the department

training log. Circulated news releases to media and supported

volunteer programs.

Bernard C. Harris Publishing Co., Norfolk, VA 1999

HR Administrative Assistant

. Handled unemployment claims including attending hearings and reporting

results, researched and provided information and documentation for

investigations both internal and external.

. Prepared offer letters, processed new hire paperwork, processed

terminations, conducted new hire orientations, prepared and

distributed various reports.

. Maintained and distributed internal job postings.

. Processed payroll, garnishments & verified employment. Organized -

maintained I-9's.

EDUCATION

Salt Lake Community College

Associate of Science Degree, Business

Major: Accounting

SPECIAL SKILLS

Typing 70 wpm, Word Processing (Microsoft Word), Excel, IBM Mainframe,

Lawson Accounting System, PeopleSoft, SAP, Impresa, Oracle, Cancun, Access,

PowerPoint, BART Aviation System, E-Mail (Outlook), PC Knowledge and

Organizational skills.



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