Elizabeth Mark

**** ********** *****

Birmingham, Alabama 35242

abj6zh@r.postjobfree.com 251-***-****

October 4, 2010

To: Human Resources

I am writing to express my interest in obtaining a position within company.

I graduated from Troy University with a Degree in Human Service and a minor

in American Sign Language. I am currently pursuing masters in Human

Resource Management. Given my related experience in human services, data

entry, office clerical, medical billing, supervisory, and customer service

I would greatly appreciate your consideration for any qualifying positions.

My skills are an ideal match for this position.

Based on your Description of an ideal Candidate, I also offer:

* Proficiency in American Sign Language.

* Excellent interpersonal skills

* A professional and proficient attitude

* Compassionate and caring

* Excellent written and verbal communication skills

* A long history in office administration, case management, data

entry, and medical billing

I appreciate your taking the time to review my credentials and experience.

Again, thank you for your consideration.

Sincerely,

Elizabeth Mark

Elizabeth Mark

4808 Chesapeake North

Birmingham, Alabama 35242

abj6zh@r.postjobfree.com 251-***-****

To serve the community and uplift the quality of life for all people along

with providing excellent service.

Qualifications

* Excellent interpersonal skills. I have an extensive history in

customer service, office administration, and I am a committed team

player who works well with others.

* Superb written and verbal communication style.

* Punctual and Passionate

* Goal Oriented, Persistent and Dedicated to serving others.

* Adept in technological applications, including Microsoft Office Suite.

Professional Experience

* Medical Billing.

* Gather confidential information to expedite client services in a

Medical Setting as well as with the Department of Human Resources.

* Create and Implement Individualized Service plans.

* Great customer service skills with a long history in retail sales and

office administration.

* Management and great leadership experience

* Collections

* Case Management

* Teleservices

Work History

Glenwood

..July 2010-until present

Day Hab Specialist

(Assist clients with daily living skills, reading, and writing.)

Wachovia

Bank July 2009-

February 2010

Teller/ Customer Service Representative

(Assisted customers with all banking needs, along with opening and closing

the bank, cash handling, data entry, sales, vault monitoring, and daily

deposit logs.)

Warren Behavioral Care

June 2008 - July 2009

Office Manager

(Performed medical billing, patient intake, insurance verification, filing,

scheduling appointments, collections, drug test, posting payments, and

answering multiple lines.

Department of Human Resources May

2008- August 2008

Assistant in Children and Family Services

(Performed individual service plans, supervised parental visits,

transported clients, documented cases, court appearances, and client

intake.)

Dollar

Tree Octo

ber 2006 - May 2008

Customer Service Manager

(Open and close store, cashier audits, assist cashiers and customers with

all complaints, returns, and voids along with daily cash handling.)

Winn

Dixie Apri

l 2003 - August 2005

Front End Manager

(Assisted customers with all returns, voids, and exchanges, along with

supervising cashiers, money gram transactions, and cash handling.)

West Call

Center March

2000 - June 2002

Teleservices/ Customer Service Associate

(Assisted with all customer service need in regards to credit cards)

Education

Troy State University, Troy, Alabama

Bachelor of Science Degree in Human Services, Minor in American Sign

Language, 2008

Professional References

Linda Matt, Store Manager

Mobile Alabama 251-***-****

Katrice Sullivan, Masters in Education administrative, Assistant Principal

of Mary G. Montgomery High School 251-***-****

Felicia Wade, Masters in Education, Professor at Jefferson State Community

College in Birmingham Alabama, 205-***-****

Contact this candidate