Customer Service Life Insurance

JAMES V. FISHER **** Mall drive west. Lansing Mi, 48917

Email: abj6y9@r.postjobfree.com Cell: 313-***-****

OBJECTIVE

To obtain a position in the criminal justice field as well as the insurance industry utilizing my acquired knowledge and

skills

EDUCATION

Lansing Community College Lansing, MI

Major: BS: Criminal Justice- Police Academy (08/05 – 6/08)

Related coursework: Intro to Criminal Justice, Composition I, Juvenile Law, Corrections, Crime Scene Investigation,

Patrol Procedures Tactics and Theory of Patrol

WORK EXPERIENCE

Lowes home improvement (07/2010 –present) unload associate

• Responsible for safe, accurate and efficient receiving and stocking of in bound

f reight.

• Use high lo equipment safely to remove freight from trucks in the receiving area.

• Greet and acknowledge all customers in a friendly, professional manner.

• Provide quick, responsive customer service.

Primerica Financial (04/2009 – current). Independent Business Owner

• Offered life and term life insurance policies to families

• Provide financial counseling such as mortgage reconciliation and debt burdens

• Manage client’s IRA accounts and other retirement plans

• Hire and train newcomers on company procedures and processes

Ryder Logistics Incorporated (05/2008-12/2008). Super kits Warehouse Personnel

• Operate machinery used in the production process, or assist machine operators.

• Examine products to verify conformance to quality standards.

• Observe equipment operations so that malfunctions can be detected, and notify operators of any malfunctions.

• Lift raw materials, finished products, and packed items, manually or using hoists.

• Count finished products to determine if product orders are complete.

• Mark and tag the identification on parts.

• Load and unload items from machines, conveyors, and conveyances.

• Help production workers by performing duties of lesser skill, such as supplying or holding materials or tools,

and cleaning work areas and equipment.

• Clean and lubricate equipment.

• Record information such as the number of products tested, meter readings, and dates and times of product

production.

Lansing Community College Police Department (03/2007-11/2007). Auxiliary Officer

• Provided safe and secure environment at Lansing campus

• Assisted in roadside service for students and employees

• Offered assistance with police arrests on campus

• Responsible for documenting police reports

• Enforced Zero Tolerance Policy during college events

• Trained with Red Cross to have emergency First Aid abilities

Meijer Thrifty, Inc. (04/2006-11/2006) Construction Worker

• Demolished and rebuilt merchandise shelves

• Assisted with organization of floor plan and merchandise displays

• Performed light maintenance and grounds keeping of facility

Sam’s club warehouse. 03/2003 - 11/2004). Tire Associate

• Identify and inflate tires correctly for the size and ply.

• Place wheels on balancing machines to determine counterweights required to balance wheels.

• Raise vehicles using hydraulic jacks.

• Remount wheels onto vehicles.

• Locate punctures in tubeless tires by visual inspection or by immersing inflated tires in water baths and

observing air bubbles.

• Unbolt wheels from vehicles and remove them, using lug wrenches and other hand and power tools.

• Reassemble tires onto wheels.

• Replace valve stems and remove puncturing objects.

• Hammer required counterweights onto rims of wheels.

• Rotate tires to different positions on vehicles, using hand tools.

VOLUNTEER AND COMMUNITY SERVICE

• African American Brother Hood Society

• Teaching and counseling young teens about the importance of education

• Served as a counselor and supervisor at the Advent House of Youth.

REFERENCES WILL BE FURNISHED UPON REQUEST

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