Sarah E. Stroud
Marion, IA 52302
abj6s3@r.postjobfree.com
Goal:
To find a full-time position utilizing my education, work experience,
detail orientation, and organizational skills while continuing to grow and
learn in the Cedar Rapids, Iowa community.
Education:
Bachelor of Science in Agriculture - May 2000
University of Illinois at Urbana/Champaign, Urbana, IL; Animal Science
Major
Post Graduate- August 2002 to May 2003
Illinois State University, Normal, IL; Pursued Biological Sciences Teacher
Certification
Work Experience:
State Farm Insurance - November 2007 to PRESENT
Insurance Account Representative for Shawn DeVries State Farm Agency, Cedar
Rapids, Iowa (August 2010 to PRESENT)
Agency Field Support Specialist for State Farm Greater Decatur Agency Field
Office, Decatur, IL (June 2009 to July 2010)
Insurance Account Representative for Schelling State Farm Agencies,
Decatur, IL (November 2007 to June 2009)
- Developed agenda, coordinated logistics, and hosted 2010 Vice President
Area annual Agency Field Support Specialist meeting.
- Received, edited, and sent out notices of policy, underwriting, and
procedural updates and continuing education opportunities.
- Analyzed, compared, and submitted competitors' quotes from agents to
corporate Strategic Resources.
- Monitored the Agency Field Office annual budget and resolved deviations.
- Contributed to planning meetings producing agency ideas and guidelines
utilized in the development of sales promotions.
- Built and maintained open, respectful, and professional relationships
between Agency Field Office, zone, and corporate resources.
- Developed, updated, and communicated detailed and comparative production
and promotion reports.
- Observed and analyzed competitor and industry trends and utilized data to
prepare agents for upcoming changes and objections.
- Licensed insurance producer for auto, fire, life, and health products
including Assurant, Humana Medicare Part D and LTCI.
- Certified representative for State Farm Bank.
- Responsible for marketing, sales, field underwriting, and maintenance
service of agency clients' insurance policies and billing.
- Verified and tracked proper issuance and executed necessary corrections
of agency's policies.
- Worked with personal and commercial auto and fire, life, and health
underwriting, service, claims, and payment plan departments.
- Provided friendly, knowledgeable, and reliable service to the office's
policyholders during transition period between assigned agents.
Best & Lockwood Group, Decatur, IL - April 2007 to November 2007
Account Representative
- Responsible for outside sales and staffing agreements for industrial,
clerical, and professional positions with client companies.
- Screened candidates and bonded firm's associates.
Banfield, The Pet Hospital, Forsyth, IL - August 2006 to April 2007
Director of Pet Nursing
- Responsible for hiring, training, management, and scheduling of
veterinary nursing team.
- Ordered all medical supplies, medications, and controlled substances and
maintained medical technology equipment.
- Skilled at all aspects of veterinary technology.
American Red Cross Heart of America Region, Decatur, IL - March 2005 to
October 2006
Collections Technician I (Phlebotomist) / Collections Specialist I (Health
Historian)
- Performed blood draws, physical exams, history questioning, and emergency
care for volunteer blood donors.
- Accountable for legal documentation of blood collection processes in
accordance with FDA and AABB regulations.
Additional Skills:
- Excel, PowerPoint, Microsoft Word, Prospector Plus, Necho, ABS, Outlook,
Publisher
References, Additional Work Experience, and Salary History:
Available upon request.