Customer Service Sales

Emily Bergstrom

**** ******* ***. *. ***********, MN 55409 612-***-****

abj6q1@r.postjobfree.com

Summary: Personable, professional and versatile recent college graduate

seeking an entry level administrative opportunity where I am able to

utilize my: organization, communication, customer service and general

business skills to add value to an organization.

Education: Bachelor of Arts Business Management

May 2009

Taylor University, Upland, IN GPA 3.5/4.0

Major GPA 3.6/4.0

Educational Experiences:

Class Secretary, Taylor University Student Organization

Fall 2005-Spring 2008

. Coordinated weekly cabinet meetings via email and took meticulous

notes

. Arranged monthly class events and fostered class camaraderie

. Collaborated to create campus-wide events

Team Leader, Principles of Marketing Class Project, Taylor University

Spring 2009

Client: Giorgio Armani Cosmetics for Saks Fifth Avenue-Indianapolis

. Led team meetings and initiated creation of marketing plan to enhance

product sales

Employment:

Director of Junior Staff Covenant Pines Camp McGregor, MN

May 2010-August 2010

. Reviewed applications and selected high school students for Junior

Staff positions

. Developed leadership curriculum for Leaders in Training and Junior

Counselors

. Trained and equipped Junior Staff to work with campers

Sales Associate J. Crew Chicago, IL

Sept. - Dec. 2009

. Greeted customers; displayed knowledge of products and services

offered

. Completed timely and efficient purchase and return transactions

. Worked as a team player to guarantee customer satisfaction

Director of Activities Covenant Pines Camp McGregor, MN

May-August 2009

. Led games and activities for groups of 150-200 campers and staff

. Worked with camp directors to ensure daily details ran smoothly

Merchandising Intern Regis Corporation Edina,

MN May-August 2008

. Created, reviewed and contracted company-wide product Purchase Orders

. Directed and organized all nation-wide hair extension orders

. Assessed and rewrote database product information

Instructor, Sales Associate Creative You Craft Store Brooklyn

Park, MN July 2003-August 2005

. Taught scrapbooking technique classes for all levels, beginner to

expert

. Managed customer database and product updates

. Attracted new customers through television commercials

Skills:

. Computer proficient, including all Microsoft Office applications

. Multi-tasking, organized, adaptable, quick-learning, flexible, and

detail-oriented

Honors and Activities:

. Dean's List Scholarship, Taylor University . Special

Olympics volunteer

. Who's Who in American Colleges and Universities . Habitat

for Humanity volunteer

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