Customer Service Management

Meghan T. Hasser

**** ***** *** **., ************, IN 46220 • 317-***-**** • 504-***-**** (c) • abj6oj@r.postjobfree.com

QUALIFICATIONS

• Psychology, Management and Law Graduate with recruiting, interviewing and customer service experience

• Highly organized team player with strong communication skills and professional demeanor

• Promotional personality with broad network of local contacts

EDUCATION

Loyola University New Orleans College of Law New Orleans, LA

Juris Doctorate May 2007

Indiana University Bloomington, IN

Bachelor of Arts in Psychology May 2001

Business Management Concentration, Liberal Arts and Management Program

• Coursework included: Industrial Organizational Psychology, Motivational Psychology and Business Ethics

• Honor’s Division Student, Dean’s List

EXPERIENCE

Contemplatives In Action New Orleans, LA

Program Director Oct. 2007-Oct. 2008

• Recruited over 25 part-time volunteers to assist with various operations for small non-profit retreat space

• Incorporated broad range of electronic media and social networking to enhance recruitment efforts

• Prepared position descriptions for agency vacancies

• Responded to inquiries from interested applicants, contacted and interviewed eligible candidates

• Maintained office filing systems

Kappa Alpha Theta Sorority

Bloomington, IN

President Fall 2000-Spring 2001

• Planned and implemented year-long recruitment effort incorporating 100 chapter members and over 25

alumnae

• Maintained compliance with the organization’s recruitment qualifications as well as those required by the

college

• Supervised execution of formal dinners, skits and planned interviews for second largest sorority recruitment

in the U.S.

Marion County Juvenile Court Indianapolis, IN

Probation Officer, Intake Sept. 2003-Aug. 2004

• Performed up to four daily intake interviews for recent probationers, prepared timely reports for court

• Performed file management and maintenance for caseload of 125 probationers

Juvenile Regional Services New Orleans, LA

Staff Attorney Aug. 2008-May 2009

• Trained 3 new staff attorneys to navigate high-volume caseload through use of tested organizational strategies

• Successfully negotiated free week-long training from nationally recognized trial training center for entire legal staff

The Princeton Review New York, NY

Assistant Director of Graduate Programs Aug. 2002 to Aug. 2003

• Assisted with direction and support for LSAT, MCAT and GMAT preparation courses

ACTIVITIES

Loyola Public Interest Law Group, Alumni Relations Chairperson, Loyola Law School, Spring 2006-Fall 2007

Washington Leadership Program, Marketing Intern, Advocates for Youth, Washington, DC, Fall 2000

Jesuit Volunteer Corps, Intake Paralegal, Michigan Legal Services, Detroit, MI, Aug. 2001-Aug. 2002

COMPUTER SKILLS

Proficient in Microsoft Word, Excel, Access, Publisher and Outlook

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