Customer Service Sales

Joan L. Altman

**** ***** **. #*

Santa Clara CA. 95051

Home: 408-***-****

Cell: 408-***-****

abj6nw@r.postjobfree.com

PROFILE

Experience has centered on Logistics, Hospital, Education, Manufacturing,

Electronics and Sales.

Excellent Customer Service Skills detail at task with great attention,

while doing much multitasking.

Ten years of experience undertaking in office environment exceptionally

quick-thinking, efficient.

EXPERIENCE

City of San Jose May 2010.Regional Park Aide: Parks Recreation assisting

guest; Collaborating in working party, with adequate customer service

activities. Take pleasure in delightfully achieving the best possible

result of considerate.

Sonora Quest Laboratories/Banner Health July 2007 - Feb 2010. Logistics

System Teamwork Process:

Courier providing pick- up service: Messenger Customer Service.

Under general supervision, transports specimens, reports, coalition of

supplies following a designated route agenda. Pleasing rewarding successful

mission of team customer service.

Contact plus strategy further member affected by process in motion in

action, conversation, mobile phone. Plus using held palm design processor

on a daily basis course

Supporting Company's goal and mission that involves multitasking.

Accurately following all Company polices and procedures.

Entrusted with the most complex customer service issues as a result of

exceptional ability to promptly resolve concerns and satisfy customers.

Extending extra stride within client's need:

Following safety standards in performing all aspects of the functions:

Abstract unsafe equipment and attending safety education sessions

Banner Good Samaritan/Sonora Quest Laboratories 2005 - 2007. Food and

Nutrition Services

Providing comprehensive nutritional care through established by state

standards.

Creating an atmosphere of comfort, enthusiasm, cooperation, teamwork and

pride in my work;

Involving in bring collaboration to the team decision-making.

Using creative planning for the team, moving swiftly and with skills,

stretching further pro extra goals.

Operating within the approved department safety measures;

Enjoy work and having fun by being behave as well as playfully.

Childtime Preschool 2002 - 2003 Prepare food for children, underneath

nutrition guiding principle, provisions categorize, appropriate well-

organized. Look after the children supervision; engage in activities being

role kid's education.

Adecco-Orchard Supply-Numerous processes S/E accounts payments clerk.

Process invoices, by way of computer and followed by expense. Replicate

reports elements to accomplish general duties.

Accustaff-City of Santa Clara-Yearly campaign neighborhood clean-up dispose

of unwanted household items. That is left in designated areas in front of

houses. Registrars of Voters-Office Business included answering

multiple phone line. Directing in sequence call designed for voter, with

use of computer. Operated and performed general duties as appropriated.

Volt Service-Responsibilities included answering multiple phone line;

categorize subject directing phones calls, moving in order by way of filing

use of computers, and performed general duties as-signed.

Educational Optional-Involvement included greeting clients in a career

center. Secondary insolvents included answering queries knowledge. Be of

assistance in the direction of client's needs; through use of PC

demonstrate professional progress. Affective action used to clerical duties

such as faxing coping documents. Categorize supplies; Distributed to

location.

Past Employment: 1984 - 1994: FMC/BMY United Defense: Bradley Logistics

Team.

EDUCATION: 1998 Certificate, Office Assistant, Santa Clara Adult Education

2003 - 2004 Chandler-Gilbert Community College, Window, XP, Excel,

PowerPoint.

2004 - 2005 Gateway Community College

2005 - 2006 University of Phoenix: Science Business Management.

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